Patron Management Institute
JS Kabylie Player Albert Ebosse Dies After Being Hit by Object During Match
By Joseph Zucker , Aug 23, 2014 Algeria has suspended football indefinitely following the death of Cameroonian player Albert Ebosse, who was hit by a stone thrown by fans. The Algerian Football Federation made the decision after a meeting on Sunday. Ebosse, who was 24, was struck on the head when leaving the pitch after his side JS Kabylie’s home defeat by USM Alger in Tizi Ouzou on Saturday. Algerian authorities had already ordered the indefinite closure of the 1st November 1954 stadium. Original Text Albert Ebosse, a Cameroonian striker who played for JS Kabylie in the Algerian top flight, reportedly died from injuries sustained after he was struck by a projectile in a match against USM Alger on Saturday, per ESPN FC. The 24-year-old striker scored the lone goal for JS Kabylie in what proved to be a 2-1 defeat. At the end of the match, Ebosse was hit in the head by an object thrown from the stands. Kabylie released a statement about the incident: The Ministry of Interior and Local Government, speaking through minister Tayeb Belaiz, has given an instruction to open an investigation into the circumstances surrounding the death of Albert Ebosse. The JSK player succumbed Keep Reading
Death at the 49er’s New Home
49ers fans complain of ‘unbearable’ heat at Levi’s Stadium amid fan’s death By Mike Rosenberg mrosenberg@mercurynews.com Posted: 08/18/2014 SANTA CLARA — The death of a 49ers fan at Levi’s Stadium and the huge crowds who abandoned the sunny seats for shady concourses are shining a bright light on an issue that many Niner faithful were unprepared for Sunday: the heat. It’s no secret Santa Clara is hotter than San Francisco, but the 49ers have also traded in the bayside fog and breezes that often cooled down Candlestick Park for the beaming Santa Clara Valley sun that glistens off the new stadium’s gleaming glass suite tower. Many of the 68,000 seasoned fans who attended the first 49ers game in Santa Clara, a preseason contest on Sunday afternoon, wound up with over-heated cellphones, sweat-drenched jerseys and an uncomfortable souvenir. “I came home super sun burnt,” said Gabe Hernandez, a 30-year-old fan from Roseville. “Me and my friend only lasted one quarter until she tapped out to get out of the beaming sun. I miss the ‘Stick.” Joanne McPhee, a season ticket holder for two decades, is used to hot conditions — she lives in Morgan Hill. But she said “the sun was Keep Reading
As incidents rise, does concert safety need another look?
(I give no credibility to any remarks made by Mr. Wertheimer below as they are not backed by any scientific study that could be published in a peer review journal) Patrick Ryan, USA TODAY 8:06 p.m. EDT August 5, 2014 The good times have gone bad quickly at a number of music shows this summer. A man had his fingertip bitten off at Beyoncé and Jay Z’s On the Run tour stop in Pasadena, Calif., last Saturday when he accused another concertgoer of groping his girlfriend, becoming the latest victim in a growing list of bizarre and tragic incidents to occur at live music events this summer. An 18-year-old man was charged with raping a 17-year-old girl in the middle of a crowded lawn at Keith Urban’s July 26 outdoor concert in Mansfield, Mass., while fellow country star Tim McGraw caught flak a week earlier for slapping a fan after she grabbed and ripped his jeans during an Atlanta show. Last weekend, two people died at Mad Decent Block Party, an EDM event, in Columbia, Md., joining 15 other fatalities at music festivals so far this year — up from seven drug-related fest deaths in 2013, according to Billboard. Is Keep Reading
New McLane Stadium Gameday Policies Focus On Fan Safety
WACO, Texas – As Baylor University transitions from 64-year-old Floyd Casey Stadium to the state-of-the-art 45,140-seat McLane Stadium on the Brazos River in 2014, there are several new policies and procedures being implemented. “Baylor Nation will be thrilled with the spectacular McLane Stadium and one of the most dynamic game day environments in college football,” said Baylor Vice President and Director of Athletics Ian McCaw. “There has been a considerable amount of work put into developing stadium policies and procedures that will provide a safe environment and an enjoyable experience for our fans, student-athletes and officials. “While we realize that some of these policies are different from how we were able to operate at Floyd Casey Stadium, the changes were made with spectator safety at the forefront of our decisions,” he added. Baylor’s gameday policies have been developed over the last year by a committee representing a cross-section of units working on McLane Stadium operations with a focus on providing a safe environment and enjoyable fan experience. With McLane Stadium being nearly double in square footage size to that of the Bears previous home, it is not possible to operate football games in the same manner as previous years, according Keep Reading
8 Ways to Optimize Guest Services on Game Day
July 29, 2014/in All Posts, Communication from ISS 24/7 Guest-Services-Rating Providing first-rate guest services is paramount. We know it’s one of the top goals on your list. We also know it is the top goal on your boss’s list. The fan experience is essential to everyone’s livelihood. You certainly can’t guarantee a win, perfect weather, or prevent car trouble on the way. But you can and must deliver the highest level of guest services. Face it. You’re in the business of creating memories as much as your star players. Preparing for and delivering to your fans a safe, clean and friendly environment is fundamental to the fan experience and that’s the stuff that leaves fans wanting to return to your stadium for more events. With your well-trained and dedicated team members you can ‘make things happen’ at every point of contact with your fans. For every location, every person on your team can affect a fan’s experience, positively or negatively. Every impression, every interaction, they all count. Employ These 5 Guest Services Expectations in Every Way First have high expectations and empower your team to deliver the best GUEST services experience, for every point of contact on game day. G Keep Reading
Police charge man with raping woman at raucous Massachusetts concert
Reuters- By Elizabeth Barber 7/30/2014 BOSTON (Reuters) – Prosecutors have charged a Massachusetts man with raping a woman at a raucous country music concert south of Boston on Saturday where dozens of people received treatment for alcohol-related medical problems. Police in Mansfield, Massachusetts, the site of the concert by Australian singer Keith Urban, charged Sean Murphy, 18, with raping a woman on the outdoor venue’s lawn during the performance while dozens of concert-goers looked on, some taking photos of the incident. Murphy on Tuesday pleaded not guilty and his attorney said on Wednesday that the incident was ill-advised but consensual. “This was a consensual act, not a sexual assault. There are no allegations of force or violence against him,” attorney Neil Crowley said in a statement. “Mr. Murphy deeply regrets this incident and I am sure the young woman does as well.” Police in Mansfield, about 25 miles (40 km) south of Boston, said in a statement that a female witness “pushed Murphy off the victim” and a male witness reported the incident to a police officer. Murphy was arrested at the venue, police said. Some 22 concert-goers were taken to hospitals during the show and about 50 people were Keep Reading
Nazi sympathizer invades pitch during Ghana-Germany game
Nazi sympathizer invades pitch during Ghana-Germany game By Graham Watson 6/21/14 RIO DE JANEIRO — FIFA’s plea to eliminate racism at this year’s World Cup continues to fall on deaf ears. Despite a vehement campaign from the organization and pleas and public service announcements from teams and players, it has been one of the overriding themes of the 2014 World Cup. The anti-discrimination Fare network, which made reports to FIFA about the matter on Thursday, noted that there were several neo-Nazi signs at matches involving Russia and Croatia. And on Saturday, it took center stage again when a Nazi sympathizer rushed the field during the Ghana-Germany game. No security attempted to stop him as he took his shirt off to reveal a pro-Nazi message. He had to be ushered off the field by Ghana midfielder Sulley Muntari. http://sports.yahoo.com/blogs/soccer-dirty-tackle/nazi-sympathizer-invades-pitch-during-ghana-germany-game-235011679.html
Odessa deaths: a savage collision of hooliganism and politics
By Michel Moutot 5/4/14 Odessa (Ukraine) (AFP) – The deaths of 42 people in Odessa that greatly added to the toll of Ukraine’s crisis had their roots not only in the country’s worsening political confrontation but also rampant football hooliganism. Related Stories More than 40 killed in fire, clashes in Ukraine’s Odessa Reuters Three killed in clashes in Ukraine’s Odessa: police Reuters Pro-Russian militants attack police HQ in Ukraine’s Odessa: AFP AFP Odessa police free 67 detained in deadly clashes Associated Press Odessa police free pro-Russian activists held after fighting: witness Reuters The clashes that culminated in a horrific inferno of a trade union building that killed 38 people — most of them pro-Russian activists — began Friday with what was meant to be a peaceful march to a football stadium for a 5 p.m. match. Supporters of Odessa’s home team, the Chornomorets, joined up with those of the visiting Metalist side, from Ukraine’s northeast city of Kharkiv, to head to the game together. Originally there were no plans to have the 1,500-strong march turn into what it became: a rally calling for Ukrainian unity. But that’s what happened. “It was some of the young supporters — and in this Keep Reading
Bob Arum: Stampede after Mayweather-Maidana was ‘an accident ready to happen’
By Martin Rogers, 5/4/14- Yahoo Sports LAS VEGAS – Boxing promoter Bob Arum says the main exit from the MGM Grand Garden Arena was “an accident ready to happen” in the aftermath of a crowd stampede that injured approximately 60 fans following Saturday’s championship bout between Floyd Mayweather and Marcos Maidana. A fan is stretchered away from the MGM Grand Garden Arena after a violent stampede broke out. (Yahoo Sports) Arum, who has promoted many high-profile fights at the venue, spoke out in the wake of what witnesses described as a “terrifying” situation that left many fearing for their lives and 24 being sent to hospital – including a six-year-old boy and several elderly women. “When you jam thousands of people into a building and have, in effect, one real exit which is relatively narrow space you are looking for trouble,” Arum said in a telephone interview with Yahoo Sports. “While nothing really happened over the years it was inevitable to me that something would happen. Not to be naïve but the egress from that arena was always an accident ready to happen.” Boxing fans and members of the media have long been frustrated by the packed and slow-moving conditions Keep Reading
Man pleads not guilty in fireworks incident during S.F. Giants game
San Bruno man pleads not guilty to charges in fireworks incident during S.F. Giants game Bay City News- San Jose Mercury News Posted: 04/21/2014 11:54:05 AM PDT SAN FRANCISCO – A San Bruno resident who allegedly threw fireworks from the bleachers at a San Francisco Giants game at AT&T Park Wednesday night pleaded not guilty Friday to felony charges, according to prosecutors. Paola Alessio Pavone, 21, was arraigned today in San Francisco Superior Court today on one charge of felony possession of a destructive device in a public place, one charge of felony possession of combustible material and one misdemeanor charge of discharging dangerous fireworks, according to Alex Bastian, a spokesman for the San Francisco District Attorney’s Office. He pleaded not guilty to all charges and is scheduled to return to court on April 25 to set a preliminary hearing date. Pavone was arrested Wednesday after fireworks were thrown into the Coors Light bar area behind the bleacher around 9:30 p.m., during a period between innings, according to police. Officers at the game heard a loud explosion and saw smoke coming from the area, police spokesman Officer Gordon Shyy said. Multiple people reported pain, dizziness and temporary loss of hearing, Keep Reading