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The following resources can help readers understand and appreciate various issues and aspects of patron management.

2007 Crowd Management Best Practices-

Barrier research highlighting key strategies for concert/que barriers-

Alcohol Management presentation from TEAM-

Green Guide- Guide to Safety and Sports Grounds- from the UK-

Usher training, unknown author-

The following links can provide the reader with significant  insight into crowd/patron management resources:

United States Safety Act-

United States Department of Homeland Security-
Also provides significant resources such as videos on proper bag search techniques.

Buck’s New University The International Center for Crowd Management and Security Studies-

United Kingdom Crowd Management Association- 

European Stadium and Safety Management Association-

National Center for Spectator Sports Safety and Security-

ESPN Texting story re: in stadium texting of problem behavior-

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