Mission Statement
The Patron Management Institute (PMI) focuses on providing the highest level training for those who might possibly be faced with crowds or individuals who can cause harm to themselves or others. Success for PMI will be achieved through providing training to as many individuals as possible and to disseminate research and educational materials to as many individuals and organizations as possible. Through launching the Certificate in Patron Management (CPM) training program, PMI will train future Patron Leaders (PLs) and strive to equip Patron Leaders with skills necessary to do their job in a safe and effective manner.