Liverpool reports ticketing cyberattack to data protection regulator
Liverpool reports ticketing cyberattack to data protection regulator
- Posted by TheTicketingBusiness
- on 10th August 2018
Liverpool fans have been warned of another potential data breach via the club’s ticketing services.
Ahead of the start of the Premier League season later today, the club is writing to a group of supporters who used online and telephone ticketing services in 2012 following unauthorised external access to an employee account. Liverpool has advised the fans to change their passwords.
The club has also reported the incident to the police and Information Commissioner’s Office, which regulates data protection in the UK, and launched an internal investigation.
The club last month admitted that some season ticket holder information has been stolen from a club email account. While Liverpool said there is no evidence that any supporter accounts have been accessed, it reset online passwords and has issued guidance to those affected.
Speaking about the new breach data, chief executive Peter Moore said: “We take privacy and the security of the personal information we hold extremely seriously. Unfortunately, we have determined that recently there has been unauthorised access to an LFC staff account.
“Upon discovering the incident, we immediately took steps to ensure that no further unauthorised access would be possible.
“We have no evidence to suggest any fraudulent use of personal information and continue to work closely with experts in this field and monitor for any suspicious activity.”
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