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Patron Management Institute

The Patron Management Institute (PMI) is dedicated to providing the highest quality training for those front-line staff members who work directly with patrons. The training program was developed by an internationally recognized advisory board specialized in crowd management, facility safety, patron management, and instructional design to make sure each training module addresses specific industry needs. Through undertaking and passing the training program, and subsequent shadowing requirements, employees/students can become Certified in Patron Management (CPM) and become Patron Leaders.

Nationals-Padres game suspended after shooting outside Nationals Park gate

Jack Baer Sat, July 17, 2021 A terrifying scene unfolded at Nationals Park on Saturday, enough to suspend a game against the San Diego Padres. Four people were shot directly outside the stadium’s third base gate, the DC Police Department confirmed on Twitter. Police told The Washington Post that a man had been shot in the leg and a woman shot in the back, while two others walked into local hospitals for treatment. The Nationals reacted to the confusion by cautioning fans to stay inside the stadium, but later confirmed there had been a shooting and encouraged fans to exit through gates in the outfield. The building was later evacuated, including the press box, while the police blocked off the scene of the crime. Sam Fortier of The Washington Post reports that stadium employees called the incident a drive-by shooting. The shots appeared partially audible on the MASN broadcast as the Nationals returned to the dugout after the top of the sixth inning: Sounds of gunshots were clearly audible in the park, to the point that several fans could be seen fleeing out of the center field and right field gates in the immediate aftermath. Even Nationals and Padres players Keep Reading

4 die at Faster Horses Festival in Michigan, including 3 of suspected carbon monoxide poisoning

John Bacon, USA TODAY Sun, July 18, 2021 Authorities on Sunday were investigating the deaths of four people at a three-day country musical festival in Michigan, including three men found dead in a travel trailer of suspected carbon monoxide poisoning. Lenawee County Sheriff’s officials said they received a 911 call about “unresponsive persons” at a campground near the Faster Horses Festival in Brooklyn. First responders arrived to find five unconscious men in their early 20s inside the trailer. Three were pronounced dead at the scene, and two were taken by ambulance to a local hospital in critical condition and were being treated for acute carbon monoxide poisoning, the sheriff’s office said in a statement. Investigators said the caller was a friend who became concerned when he had not heard from the men. “This tragic incident is being investigated as a suspected carbon monoxide exposure from a generator located very near the travel trailer,” the statement said. Nationals-Padres game suspended after three wounded in shooting outside Nationals Park in Washington D.C. Also Sunday, state police were investigating the death of Melissa Donna Havens, 30. An autopsy and toxicology tests were being performed on Havens, whose body was found early Saturday. Detectives Keep Reading

Met Police denies operation failed at Wembley

Posted by TheStadiumBusiness on 15th July 2021 The Metropolitan Police has denied that its operation failed ahead of Sunday’s UEFA Euro 2020 final at Wembley and has said that the match “could have been abandoned” without the immediate intervention of officers. The final between England and Italy on Sunday night was marred by ugly scenes which saw several ticketless fans storm Wembley after breaking through ticket barriers. Videos on social media also showed fans fighting with other supporters and stewards once inside the stadium. The official capacity for the match was 60,000 in line with COVID-19 guidelines. However, estimates suggest that there were around 200,000 fans in the vicinity of the stadium ahead of kick-off. The English Football Association (FA) said on Monday that it would carry out a full review and investigation into the events. UEFA, football’s European governing body, followed suit on Tuesday and specifically charged the FA with offences relating to invasion of the field of play by its supporters, throwing of objects by its supporters, lighting a firework by its fans and disturbance of the Italian national anthem. UEFA said that an Ethics and Disciplinary Inspector has been appointed to conduct a disciplinary investigation into events Keep Reading

Euro 2020: Several people hurt in Greenpeace parachute stunt

Jack Baer Tue, June 15, 2021 Jack Baer ·Writer Tue, June 15, 2021, 9:28 PM A Greenpeace stunt didn’t go exactly as planned at Euro 2020. (Photo by Stefan Matzke – sampics/Corbis via Getty Images) A parachuting protestor, a stadium full of fans and one of the biggest soccer tournaments in the world. What could go wrong? Thanks to a Euro 2020 game between Germany and France, we now know the answer. A Greenpeace stunt at Tuesday’s match at Allianz Arena resulted in the hospitalization of several spectators after the parachuter — carrying a message “Kick out oil” — got tangled in wires and caused debris to fall on the pitch and stands, according to the BBC. France coach Didier Deschamps nearly joined them, but reportedly managed to duck out of the way of a falling piece of equipment near the dugout. Here’s how the chaos played out: The protestor was reportedly among those hurt thanks to a hard fall into the pitch. UEFA was quick to condemn the protest, via the BBC: “This inconsiderate act – which could have had very serious consequences for a huge number of people attending – caused injuries to several people attending the game Keep Reading

After spectator runs onto court, Wizards’ coach urges misbehaving NBA fans to ‘stay home’

Cindy Boren, Scott Allen 6/1/21 The trend of NBA fans behaving badly continued Monday night when a spectator ran onto the court in what Washington Wizards Coach Scott Brooks called a “barbaric” display of behavior. In lengthy postgame comments, Brooks expressed the frustration and disbelief of players and coaches. © Toni L. Sandys/The Washington Post Dwight Howard had a close-up view of the incident.Over the past few days, a fan has thrown a water bottle toward Kyrie Irving, who had stepped on Boston’s center-court logo after the Nets beat the Celtics; a Knicks fan spat at Trae Young; Jazz fans berated the family of Ja Morant of the Grizzlies; and a 76ers fan dumped popcorn on the head of the Wizards’ Russell Westbrook in Philadelphia. During Monday’s Game 4 of the Wizards-76ers series at Capital One Arena, a fan ran onto the court during the third quarter, getting no farther than a spot under the basket. Only the 76ers’ Dwight Howard was in the general vicinity, and the fan was quickly tackled by a security guard. The incidents have not caused any injuries, but Brooks spoke emotionally for nearly five minutes about what happened in some of the first few Keep Reading

Celtics fan who threw water bottle at Nets star Kyrie Irving charged with felony

Celtics fan who threw water bottle at Nets star Kyrie Irving charged with felony Ben RohrbachMon, May 31, 2021 The Boston Celtics fan who threw a water bottle at Brooklyn Nets star Kyrie Irving on Sunday night has been identified as Cole Buckley, 21, of Braintree, Massachusetts, according to the Boston Police Department. Buckley faces one count of assault and battery with a dangerous weapon in Boston Municipal Court on Tuesday. Buckley allegedly threw a bottle of Dasani water in the direction of Irving as the Nets star entered the tunnel to leave the court following a 39-point performance in a 141-126 victory against the Celtics at TD Garden. According to police records, security located the individual in question, and a police officer on detail at the arena arrested Buckley as the suspect. A witness from TD Garden security told police the water bottle grazed Irving’s head. A member of Nets security also witnessed the incident, which was caught on video. Asked directly on Sunday night if the water bottle hit him, Irving responded in a conference call, “It doesn’t matter, honestly. … Anything could’ve happened with that water bottle being thrown at me, but my brothers were surrounding me, Keep Reading

Ahead of Capitol Riot, Police Miscalculated Risk

Actions taken by law enforcement before Trump supporters stormed building backfired Updated Jan. 8, 2021 1:54 pm ET U.S. officials said they underestimated the potential for Trump supporters to become a mob who quickly seized the U.S. Capitol for hours, making a series of decisions before the attack that backfired spectacularly. “We have a lot of lessons to learn from this,” said the acting U.S. attorney in Washington, D.C., Michael Sherwin, at a briefing Thursday. In the days before the Capitol rioting, law-enforcement officials were alerted to a noticeable uptick in online discussions about Wednesday’s pro-Trump protests potentially becoming unruly and targeting the building where Congress would count electoral votes. On Monday, several posters in the chat room boards.4chan.org/pol/ said Trump supporters planned to force an evacuation of the Capitol as lawmakers voted to affirm President-elect Joe Biden’s victory in the Electoral College. Multiple posters on a site created last year—TheDonald.win—also discussed storming the Capitol in the days leading up to Wednesday’s attack. https://www.wsj.com/articles/actions-by-police-before-trump-supporters-attacked-capitol-backfired-spectacularly-11610064600

LAPD: 76 arrested after Lakers celebration turns ‘confrontational, violent and destructive’

LAPD: 76 arrested after Lakers celebration turns ‘confrontational, violent and destructive’ Cassandra Negley Writer Yahoo Sports October 12, 2020 after a celebration of the Los Angeles Lakers championship turned into “confrontational, violent and destructive behavior,” the department said.” data-reactid=”16″>The Los Angeles Police Department arrested 76 people after a celebration of the Los Angeles Lakers championship turned into “confrontational, violent and destructive behavior,” the department said. took to the streets around Staples Center in downtown Los Angeles after the Lakers dominated Game 6 to win their 17th NBA title on Sunday night. Los Angeles Mayor Eric Garcetti repeatedly asked fans not to do so due to COVID-19 safety regulations, but they did anyway and created problems.” data-reactid=”17″>Lakers fans took to the streets around Staples Center in downtown Los Angeles after the Lakers dominated Game 6 to win their 17th NBA title on Sunday night. Los Angeles Mayor Eric Garcetti repeatedly asked fans not to do so due to COVID-19 safety regulations, but they did anyway and created problems. LAPD: Buildings damaged, officers injured in Lakers celebration The LAPD gave an update Monday morning on Twitter saying there were 76 total arrests for vandalism, assault on a police officer and failure to Keep Reading

Manchester Arena Inquiry: Terror threat ‘not adequately assessed’

Four risk assessments carried out prior to Manchester Arena attack “failed to adequately assess” the terror threat at the venue, an inquiry has heard. Security expert Colonel Richard Latham said the risk of a suicide bombing at a venue like the Manchester Arena should have been “crystal clear”. The terror threat level at the time of the 2017 bombing was classed as severe. The public inquiry, scheduled to last into next spring, is looking at events before, during and after the attack. Twenty two people were killed and many more injured when Salman Abedi detonated an explosive as fans left the Ariana Grande concert. What is the Manchester Arena inquiry? The inquiry, which is taking place at Manchester Magistrates’ Court, heard how Mr Latham along with Dr David BaMaung have jointly analysed more than 1,000 documents relating to the Manchester Arena attack. This has accumulated in three reports, which review the adequacy and effectiveness of security at the arena, what lessons ought to be learned and what changes need to be made. image copyrightGMP image captionSalman Abedi was caught on CCTV in the City Room just seconds before he blew himself up The owners of the arena, SMG, had responsibility Keep Reading

Police kick out entire SMU student section

Police kick out entire SMU student section for ignoring social distancing, mask guidelines Jack Baer ·Writer Sat, October 3, 2020, 7:09 PM EDT The SMU student section experienced an early exit during Saturday’s game against Memphis, according to Sam Blum of the Dallas Morning News. Police reportedly kicked out the entire section early in the first half after a large crowd of students congregated near the end zone. The vast majority of students were not wearing masks, and social distancing guidelines were obviously not being followed. Police officers reportedly approached the perimeter of the crowd and started instructing students to leave. It’s unclear if the police department had made the decision to remove the students or were told to do so by SMU. A large group of students reportedly remained at the top of the hill next to the end zone, but was eventually gone by the start of the second half. SMU athletic director Rick Hart had previously pledged to tighten up its social distancing rules after similar behavior was seen during the Mustangs’ home opener last week. Hart promised to “significantly” increase the security personnel on site. From SMU: Whether you attended in person or watched online, you Keep Reading

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