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Patron Management Institute

The Patron Management Institute (PMI) is dedicated to providing the highest quality training for those front-line staff members who work directly with patrons. The training program was developed by an internationally recognized advisory board specialized in crowd management, facility safety, patron management, and instructional design to make sure each training module addresses specific industry needs. Through undertaking and passing the training program, and subsequent shadowing requirements, employees/students can become Certified in Patron Management (CPM) and become Patron Leaders.

String of shootings at high school football games continues with 2 teens injured in Philadelphia

String of shootings at high school football games continues with 2 teens injured in Philadelphia By marc nathanson Sep 21, 2019 For at least the fifth week in a row, a shooting has taken place during a high school football game. Two teens injured in Philadelphia are the latest victims in a string of shootings that have taken place at or near high school football games across the country. A 15-year-old and a 14-year-old were shot Friday night during a football game at Philadelphia’s Simon Gratz High School, according to Philadelphia ABC station WPVI. The sound of the gunshots sent people running across the field as the P.A. announcer called on spectators to evacuate. “Security, could you please clear the stadium,” the announcer said as spectators sprinted across the field. “Everybody out.” It was not immediately clear if the shots rang out inside or outside the stadium, but police said multiple shell casings were found outside, according to reports. The shooting halted the game in the second quarter. Police said no arrests have been made, and a weapon has not been recovered. “People at the stadium, both the security, the police officers, and those that were present, are all trying Keep Reading

Bills will increase police and security presence for home opener to contain unruly fans

Shanna McCarriston Sep 19, 2019 Buffalo Bills fans are known for their wild tailgates, but for this season’s home opener they may be stopped from throwing each other off tables and lighting things on fire. With the Bills off to a 2-0 start, officials in the area are worried the scene may be even crazier than normal and are taking precautions at New Era Field. For Sunday’s game against the Cincinnati Bengals, the stadium will be equipped with 300 law enforcement personnel and 300 private security personal in an attempt to contain the crazy. The Orchard Park area, where the stadium sits, is also planning to increase patrols on the road for the game. Bills vice president of operations and guest experience Andy Major says that the efforts to control the fans and increase stadium safety is getting better, but there is room for improvement. “Not that long ago, we averaged 30 (in-stadium) arrests per game and 140 ejections a game,” he told The Buffalo News. “Last year we averaged three arrests and 46 ejections a game. We’re not perfect. We know that. Local police do not believe the majority of fans cause a disturbance, but that rather a small Keep Reading

Alabama school system strengthens security for sports events

9/6/19 MOBILE, Ala. (AP) — An Alabama school district is ramping up security at future sporting events in response to a shooting at a high school football game. News outlets report spectators at Mobile County high school games will encounter new security protocols on Friday, including metal detectors and a requirement that any bags be made of clear plastic. The security upgrade comes after at least 10 people were injured in a shooting at Ladd-Peebles Stadium, including six people who were directly shot. A 17-year-old student was arrested. The new security protocols include increasing the number of police and adding metal detectors to every stadium. https://apnews.com/c27e2ca7ba954233a263f1b70bfad449?utm_source=Main+Mailing+List&utm_campaign=1718d15f36-EMAIL_CAMPAIGN_2018_01_18_COPY_01&utm_medium=email&utm_term=0_4eada278ac-1718d15f36-295136453

Man killed outside Pa. stadium during high school football game, prompting evacuation

9/7/19 JEANNETTE, Pa. — A man was shot and killed outside of a Pennsylvania stadium during the final minutes of a high school football game, prompting evacuation of the stadium, authorities said. The shooting was reported at 9:20 p.m. Friday outside the Park Street gate of McKee Stadium in Jeannette, where Jeannette and Imani Christian were playing, police said. Dameian Williams, 48, was shot after a verbal altercation with another person and pronounced dead at Excela Westmoreland’s emergency department, the Westmoreland County coroner’s office said. City police took Greg Harper, 40, of Jeannette, into custody, and he was arraigned on charges of homicide and reckless endangerment. Police said in a criminal complaint that Harper said Williams approached him to talk outside the stadium, then hit him twice in the head, knocking him to the ground, after which he drew a weapon and fired. Court documents don’t list a defense attorney; messages were left at numbers listed for Harper. The game between Jeanette High School and Imani Christian was called with under 4 minutes left in the game and Jeanette leading 48-0. Fans in the stadium were evacuated on the opposite side of the facility from the shooting, with no injuries Keep Reading

Shooting at Rose Bowl Parking Lot Leaves 18-Year-Old Dead, Man Wounded in Pasadena

September 15, 2019 A shooting in the parking lot of the Rose Bowl Stadium in Pasadena left an 18-year-old dead and a 51-year-old man wounded late Saturday night, authorities said. Officers responded to the area of Arroyo Blvd and Seco Street at about 11:22 p.m. about shots fired and a “physical altercation,” according to the Pasadena Police Department. Police investigate the scene of a deadly shooting at the parking lot of the Rose Bowl Stadium in Pasadena on Sept. 14, 2019. (Credit: RMGNews) Kamryn Stone of Los Angeles was taken to a nearby hospital in grave condition but later pronounced dead, police said. The other victim has been listed in stable condition. The shooting was reported near the stadium the same night UCLA lost to the Oklahoma Sooners there 48-14. But a spokeswoman for the city of Pasadena said the game was over long before shots were fired. “The Rose Bowl Stadium and parking lots were cleared of patrons and vehicles from the UCLA game several hours earlier,” spokeswoman Lisa Derderian wrote in an email to KTLA. A possible motive remains under investigation and police have yet to release details about a possible suspect. https://ktla.com/2019/09/15/shooting-at-rose-bowl-parking-lot-leaves-18-year-old-dead-man-wounded-in-pasadena/?utm_source=Main+Mailing+List&utm_campaign=1718d15f36-EMAIL_CAMPAIGN_2018_01_18_COPY_01&utm_medium=email&utm_term=0_4eada278ac-1718d15f36-295136453

Fire breaks out on field before Colts-Titans game

Mike Organ, Nashville Tennessean Published 1:18 p.m. ET Sept. 15, 2019 The action started early at Nissan Stadium Sunday before the Tennessee Titans-Indianapolis Colts game when a fire broke out next to the field. A piece of equipment after a pyro launch erupted in flames on the sidelines near the 5-yard line next to the tunnel where the Titans enter the field. The fire began less than 10 minutes before the noon central game time. The fire was quickly extinguished by a stadium employee. The national anthem was performed as soon as the fire was put out. The game start time was unaffected by the fire, with kickoff being held as scheduled. https://www.usatoday.com/story/sports/nfl/titans/2019/09/15/tennessee-titans-fire-indianapolis-colts-nfl-week-2/2334887001/?utm_source=Main+Mailing+List&utm_campaign=1718d15f36-EMAIL_CAMPAIGN_2018_01_18_COPY_01&utm_medium=email&utm_term=0_4eada278ac-1718d15f36-295136453

Washington incident: County decides to cancel game; police determine cause of disturbance

BRIAN ACHATZ, Pensacola News Journal Published 3:16 p.m. CT Aug. 25, 2019 Pine Forest will not have to forfeit its game to Washington after leaving the field Friday night due to a disturbance in the stands, Escambia County Superintendent Malcolm Thomas said. School officials from Pine Forest and Washington had the option to reschedule the game, which was tied 0-0 in the third quarter at Washington, but elected not to. “It can be difficult trying to fit another game into a season,” Thomas said. “Not to mention, the expenses to hire referees and law enforcement for an additional night….the principals and athletic directors (from Pine Forest and Washington) said let’s leave things here and move on.” According to a spokesperson for the Pensacola Police Department, an officer working security at the game was alerted that a physical altercation was brewing behind the stadium. The officer went to investigate and found a large group of teenagers gathered, but the group dispersed and ran away as the officer approached. Someone in the crowd claimed someone in the group had a handgun, causing a panic in the crowd. Officers did not see or locate a weapon, and the members of the group were Keep Reading

Dynamo fans ejected from Toyota Stadium Sunday, clubs and fans respond

By Dan Crooke 12:35 PM on Aug 28, 2019 While the Houston Dynamo caused few problems for FC Dallas on the pitch on Sunday night, Toyota Stadium security had their hands full with several incidents that culminated in the mass removal of the visiting supporters’ section with around 15 minutes of the game left to play. This was the scene as security staff, as well as Frisco PD officers, requested that Dynamo fans retreat to their chartered buses which were parked a short distance from the east gate, close to the section. This is highly unusual, typically away fans are held in the stadium to allow home fans to disperse. There have been several incidents in Texas Derby games held at Toyota Stadium in recent years. Two years ago Houston fans set off three pyrotechnic devices within an exclusion zone surrounding an egress point, as defined by the Frisco fire marshal. This action by the El Batallon group saw both they and Texian Army sanctioned as Houston’s two recognized Supporters’ Groups. Houston fans have been both ejected and arrested for their part in physical confrontations during games, and this happened again. Public records from the City of Frisco indicate at Keep Reading

10 Injured in football game shooting

At least 10 teens injured in shooting at a high school football game in Alabama By Madeline Holcombe and Artemis Moshtaghian, CNN Updated 5:09 PM ET, Sat August 31, 2019 (CNN)Gunfire broke out after a high school football game in Alabama late Friday, leaving 10 teens injured, half of them critically. The victims in the shooting in Mobile ranged in age from 15 to 18, police said. They were at Ladd-Peebles Stadium for the game between LeFlore and Williamson high schools when shots rang out, Mobile Police Chief Lawrence Battiste told reporters. Of the nine people shot, three remained hospitalized Saturday afternoon, Battiste said at a news conference. Injuries to the 10th teenager were not known.. https://www.cnn.com/2019/08/31/us/mobile-ladd-peebles-stadium-shooting/index.html?utm_source=Main+Mailing+List&utm_campaign=d9bf91f3c8-EMAIL_CAMPAIGN_2018_01_18_COPY_01&utm_medium=email&utm_term=0_4eada278ac-d9bf91f3c8-295136453

School to Conduct Stadium Evacuation Drill After Game

Athletic Business by Paul Steinbach August 2019 Midland (Mich.) High School will stage an emergency preparedness evacuation drill at Midland Community Stadium immediately after the Chemics’ season-opening football game Aug. 29 against Traverse City West. After the traditional postgame handshakes between the two teams, an eight-minute countdown will be placed on the stadium scoreboard, with the goal of having everyone in the stadium evacuated within that time, according to a report in the Midland Daily News. Event staff will direct spectators to exits, the two teams will evacuate to their respective locker rooms, and the Midland High School band will immediately exit the stadium to the school building. Midland High athletics director Eric Albright is hopeful that the drill won’t significantly alter typical postgame routines for the fans. “Maybe it’s customary for families to gather on the field with players after the game — that’s not going to happen,” Albright said. “We understand that’s going to break tradition, but for one game, it’s worth it.” The unpredictability of what can happen at sporting events was a primary reason for the stadium drill. The MHS gym was evacuated during a volleyball match last fall due to a tornado warning. In addition Keep Reading

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