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Patron Management Institute

The Patron Management Institute (PMI) is dedicated to providing the highest quality training for those front-line staff members who work directly with patrons. The training program was developed by an internationally recognized advisory board specialized in crowd management, facility safety, patron management, and instructional design to make sure each training module addresses specific industry needs. Through undertaking and passing the training program, and subsequent shadowing requirements, employees/students can become Certified in Patron Management (CPM) and become Patron Leaders.

Uruguay soccer leaders quit in fan violence crisis

MONTEVIDEO, Uruguay (AP) — Uruguayan soccer has lost its leadership with little more than two months before its national team is to compete in the World Cup. The entire executive committee of the Uruguayan Football Association quit Monday in a crisis that also involves President Jose Mujica and the football players union. “It seems nonsensical to me that the executive committee resigns two months before the World Cup, because the big loser here could be the national team,” Edgar Welker, vice president of the Penarol soccer team, told The Associated Press. Uruguay’s clubs will try to designate a temporary committee to lead the country’s soccer until the end of the World Cup, Welker said, adding that the crisis should not affect the leadership of the national team’s coach, Oscar Washington Tabarez. The crisis blew up when Mujica abruptly withdrew police protection Thursday from the home stadiums of Penarol and Nacional, the most popular teams in Uruguay, after Nacional fans injured 40 police officers in postgame violence the night before. “We Uruguayans cannot continue in this irrationality, accepting human stupidity. We need to react urgently,” the president said. Uruguay’s soccer federation and its clubs decided to play Saturday’s games anyway, but Keep Reading

After police officer’s death, Greek soccer fans will need a state-issued QR code to attend games

4/9/24 ATHENS, Greece (AP) — Greek authorities launched a ban on paper tickets for all league soccer matches on Tuesday as part of an effort to crack down on the violence that has plagued the sport for decades. Under new rules, fans will only be allowed into stadiums using their cellphones and displaying a government-issued QR code so they can be identified and attendance bans can be enforced. Stadiums have been closed to spectators for two months so security measures could be overhauled following the death of a police officer who was hit by a flare during a fan riot in Athens in December. Starting Tuesday, fans will have to buy tickets online and verify the purchase using a state-run app used to pay taxes and access online government services. Dimitris Papastergiou, a minister for digital governance, said the full paper ticket phase out would last one month. Exceptions, he said, would be made for minors and seniors, adding that the new system would be expanded to other sporting events after the summer. “The goal is also … to relieve the Greek police of the need to provide hundreds of policemen at stadiums. Police will not be needed at stadium Keep Reading

Champions League ties to go ahead amid terror threat – UEFA

Connor O’Halloran Apr 9, 2024 European football’s governing body, UEFA, has said it is aware of a terror threat made regarding this week’s Champions League quarterfinal ties, but it said the matches will still go ahead as planned. The Al-Azaim Foundation — a media arm of ISIS-K — issued multiple social media posts calling for attacks at stadiums hosting Champions League quarterfinal matches. On Tuesday, Arsenal host Bayern Munich at the Emirates Stadium in London and Real Madrid play Manchester City at the Bernabéu stadium in Madrid, while on Wednesday, Paris Saint-Germain face Barcelona in Parc des Princes in Paris and Atlético Madrid host Borussia Dortmund at Madrid’s Wanda Metropolitano Stadium. France’s interior ministry has confirmed an increased police presence will be in place in Paris on Wednesday in response to the threat, while Spain’s interior ministry said there will be more than 2,000 extra security personnel in line with typical operations for a major football fixture. “UEFA is aware of alleged terrorist threats made towards this week’s UEFA Champions League matches and is closely liaising with the authorities at the respective venues,” the governing body said in a statement to ESPN. “All matches are planned to go ahead as Keep Reading

Israeli police thwart alleged ISIS terror plot against Jerusalem stadium, police station

The ISIS terrorists allegedly planned to attack Teddy Stadium and a police station By Anders Hagstrom Fox News 4/4/24 Israeli police thwart alleged ISIS terror plot against Jerusalem stadium, police station Israel’s security agency, Shin Bet, says it foiled a plot by three ISIS terrorists to carry out attacks in Jerusalem. Authorities say two of the men had plans to use explosives and small arms fire in attacks on a police station and at a stadium in east Jerusalem. Both men had pledged support for ISIS and received training from the third ISIS terrorist, who specialized in organizing attacks within Israel, Israeli police said. The third terrorist had received training abroad and urged the other men to do the same prior to the attack, according to police. All three were arrested last month before they could leave the country, however. Authorities say all three men were in their 20s, though they did not offer any details about their identities. “Prior to their apprehension, the two individuals had commenced preparations for executing terrorist attacks, acquiring knowledge in creating explosives and carrying out attacks. Diligent investigations conducted by the Jerusalem District Police and Shin Bet uncovered their intentions to orchestrate explosive charges Keep Reading

Islamic State group claims responsibility for Moscow mass shooting that left dozens dead. Here’s what we know.

Islamic State group claims responsibility for Moscow mass shooting that left dozens dead. Here’s what we know. The shooting at Crocus City Hall occurred before a sold-out concert by a Russian progressive rock band, officials said. Dylan Stableford ·Senior Writer Updated Fri, March 22, 2024 at 3:34 PM PDT·4 min read Emergency vehicles are parked near the burning Crocus City Hall following a reported shooting incident on Friday. (Maxim Shemetov/Reuters) The Islamic State group claimed responsibility for Friday’s mass shooting at a popular concert hall on the outskirts of Moscow that left dozens dead an injured more than 100 others, the Associated Press reported. ISIS, which the United States has designated as a terrorist group, said in a message posted Friday night to the Telegram messaging app that it had “attacked a large gathering… on the outskirts of the Russian capital Moscow,” and that the attackers had “retreated to their bases safely,” according to the Moscow Times. Those claims could not be independently verified, however. What happened Fiday’s shooting occurred at Crocus City Hall in Krasnogorsk, west of central Moscow. RIA Novosti, a Russian state-run news agency, reported that “at least three people in camouflage burst into the ground floor” Keep Reading

Kansas City shooting live updates: Police say ‘dispute between several people’ led to gunfire at Chiefs Super Bowl parade

3 people, including 2 juveniles, were detained in connection with the shooting near Union Station that left 22 injured, police say. Dylan Stableford, Kate Murphy and Chanelle Chandler Updated Thu, February 15, 2024 One person was killed and 22 others were injured in a mass shooting that erupted outside Kansas City’s Union Station Wednesday at the conclusion of the Super Bowl victory parade for the Kansas City Chiefs. Three people, including two juveniles, were detained in connection with the shooting. Kansas City Police Chief Stacey Graves said Thursday that a preliminary investigation revealed a “dispute between several people” led to gunfire, adding that the motive is still “actively being investigated.” It’s unclear whether those arrested following the shooting will be charged with a crime. At Thursday morning’s press conference Graves told reporters that police had yet to file charges, noting “This is still under investigation. We do have 24 hours until we either have to file charges or release them.” Three people, including two juveniles, were detained in connection with Wednesday’s shooting near Union Station in Kansas City, Mo., at the end of the Kansas City Chiefs Super Bowl celebration, official said. At Thursday’s press conference, Kansas City Police Chief Keep Reading

WM Phoenix Open fans take to social media over pause on entry and stoppage of alcohol sales

WM Phoenix Open fans take to social media over pause on entry and stoppage of alcohol sales SCOTTSDALE, Ariz. – Entry into the WM Phoenix Open was paused on Saturday afternoon due to “larger than usual crowds,” Scottsdale Police said. The Thunderbirds blamed wet weather for creating wet and soggy conditions leading to the crowds, saying, “This pushed patrons who would normally congregate in those areas into high-foot-traffic areas causing severe congestion at key points on event grounds including the entrance and exit.” Florida: Say Bye To Your Prime Membership If You Live In These ZipsOnline Shopping Tools| Sponsored Nevertheless, fans chose to air their grievances on social media. Organizers announced entrance closures and a stoppage of the shuttle service to the event at 2:05 p.m. Alcohol sales in some locations were also put on pause, Scottsdale Police said. “Due to the larger than usual crowds, alcohol sales were stopped at certain locations by SPD to encourage people to move to open areas on the course,” Scottsdale PD explained. Scottsdale Police say by not allowing more fans into the event, people will begin to move around or exit to make room for others. “This has been done in previous years Keep Reading

73 dead in stampede at Philippine game show

2/4/24 An official probe has been ordered into the cause of a stampede that broke out at a Philippines stadium today, killing 73 people and injuring more than 300 in a crush to attend a popular game show that was giving away cash and prizes. Some people had camped for days to get into the taping of the Wow-wow-wee variety show, and officials said they did not know what triggered the crush outside the gates of the stadium in the Manila suburb of Pasig. “We were hoping to get a chance to win money,” said housewife Esperanza Marasigan, desperately searching for her relatives in the mayhem. “We never thought this would turn out to be a nightmare.” Philippine Red Cross chief Richard Gordon said authorities had revised the death toll down to 73 from 88 after finding that some of the fatalities had been counted twice. Most of the 392 people injured were not in serious condition, and many had been treated and released, he added. President Gloria Arroyo ordered an official probe into the cause of the horrific dawn accident in eastern Manila outside the set of the show, carried by ABS-CBN television. Police said more than 10,000 people Keep Reading

Soccer Fan Stabbed at Levi’s Stadium Sues Santa Clara, 49ers

Paul Steinbach 2/7/24 A soccer fan who was stabbed at Levi’s Stadium last summer during the CONCACAF Gold Cup is suing the city of Santa Clara, Calif., and the San Francisco 49ers, alleging that there wasn’t proper security to prevent someone from bringing a knife into the venue As reported by The Mercury News in San Jose, a fight broke out in the stands during the July 2 match between Mexico and Qatar, and the plaintiff, Emmanuel Diaz Leal Soto, was stabbed near the upper collarbone, police said at the time. A 29-year-old man was arrested several days later at his Sacramento home on suspicion of attempted murder. In the lawsuit, Soto argues that the game was “high profile,” between two known rivals and that it wasn’t staffed with security accordingly, Grace Hase of The Mercury News reported. He argued that his injuries could have been prevented “through reasonable measures,” such as ejecting people “exhibiting drunk or disorderly conduct, throwing or launching objects at other persons, or those persons exhibiting violent conduct/behavior.” “During the game, fans of both Mexico and Qatar repeatedly taunted and yelled at one another,” the lawsuit said, as reported by The Mercury News. “Despite the tensions Keep Reading

Man Faces Years in Prison for Flying Drone Over AFC Championship Game

Paul Steinbach, 2/4/24 A Pennsylvania man is facing felony federal charges and years in federal prison in connection with flying a drone over Baltimore’s M&T Bank Stadium during the AFC Championship Game on Jan. 28. As reported by Baltimore CBS affiliate WJZ, Matthew Herbert, 44, from Chadds Ford, Pa., is being charged for illegally operating the drone, which caused a delay during the playoff game between the Baltimore Ravens and the Kansas City Chiefs. “Illegally operating drones poses a significant security risk that will lead to federal charges,” said United States attorney Erek Barron, “Temporary flight restrictions are always in place during large sporting events.” “Operating a drone requires users to act responsibly and educate themselves on when and how to use them safely,” said acting special agent in charge Joseph Rothrock of the FBI’s Baltimore Field Office. “The FBI would like to remind the public of the potential dangers of operating a drone in violation of federal laws and regulations.  The reckless operation of a UAS [unmanned aircraft system] in the vicinity of a large crowd can be dangerous to the public, as well as interfere with other law enforcement and security operations.” According to the affidavit filed in Keep Reading

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