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Patron Management Institute

The Patron Management Institute (PMI) is dedicated to providing the highest quality training for those front-line staff members who work directly with patrons. The training program was developed by an internationally recognized advisory board specialized in crowd management, facility safety, patron management, and instructional design to make sure each training module addresses specific industry needs. Through undertaking and passing the training program, and subsequent shadowing requirements, employees/students can become Certified in Patron Management (CPM) and become Patron Leaders.

129 dead after fans stampede to exit Indonesian soccer match

1 / 7 Indonesia Soccer Deaths Police officers fire tear gas during a soccer match at Kanjuruhan Stadium in Malang, East Java, Indonesia, Saturday, Oct. 1, 2022. Clashes between supporters of two Indonesian soccer teams in East Java province killed over 100 fans and a number of police officers, mostly trampled to death, police said Sunday. (AP Photo/Yudha Prabowo) ASSOCIATED PRESS Sat, October 1, 2022 at 7:26 PM MALANG, Indonesia (AP) — Panic at an Indonesian soccer match after police fired tear gas to stop brawls left 129 dead, mostly trampled to death, police said Sunday. Several fights between supporters of the two rival soccer teams were reported inside the Kanjuruhan Stadium in East Java province’s Malang city after the Indonesian Premier League game ended with Persebaya Surabaya beating Arema Malang 3-2. The brawls that broke out just after the game ended late night Saturday prompted riot police to fire tear gas, which caused panic among supporters, said East Java Police Chief Nico Afinta. Hundreds of people ran to an exit gate in an effort to avoid the tear gas. Some suffocated in the chaos and others were trampled, killing 34 almost instantly. More than 300 were rushed to nearby Keep Reading

Climate change protester sets arm on fire during Laver Cup match

Jamie Braidwood Fri, September 23, 2022 at 10:48 AM·1 min read The man set his arm on fire while protesting against private jets (AP) The Laver Cup match between Stefanos Tsitsipas and Diego Schwartzman was briefly interrupted by a climate change protester who set his arm on fire while on court. The bizarre protest at the O2 Arena in London came as Roger Federer prepared to play the final match of his career and with the 41-year-old sat courtside. The protester made it past security to get onto the court before staging the protest, setting his right arm on fire. The incident was not shown by broadcasters, but pictures from courtside showed the man was screaming in agony. He was then removed from the court by security and was led away from the arena. The man wore a t-shirt which read: “End UK private jets”. The match resumed after the man was detained and there was a further delay as liquid was cleared from the court. Earlier this year, a semi-final match at the French Open was interrupted by a protester who chained herself to a net. https://news.yahoo.com/climate-change-protester-sets-arm-154838391.html

Potential mass shooting at Texas homecoming football game thwarted after police get a tip

Brandon Gipson and Isaac Cooper were taken into custody after police conducted a traffic stop on a vehicle that was headed to the Everman High School game. Sept. 20, 2022, 2:11 PM EDT By Minyvonne Burke Police said a tip helped them stop a potential mass shooting at a Texas high school homecoming football game and led to the arrests of two 18-year-old men. Brandon Gipson and Isaac Cooper were taken into custody Friday after authorities conducted a traffic stop on a vehicle that was headed to the Everman High School game. An AR pistol and a 60-round magazine were found in the vehicle, Everman Emergency Services said on Facebook. The department said it was clear the suspects were “coming to do harm.” A Tarrant County sheriff’s deputy got a tip about a “credible and potentially imminent threat” at the game. The tip included information that a person was on his way to the game “with the intent of utilizing a firearm in which he had obtained earlier” that day, according to Everman Emergency Services. Everman High School in Everman, Texas.KXASA heavy law enforcement presence was already at the game, and more law enforcement was dispatched after the tip came Keep Reading

Nine dead in Guatemala music festival stampede

More than 20 people were injured in the tragedy, which took place at an outdoor rock concert marking Guatemalan Independence Day By James Hanley on 16 Sep 2022 At least nine people have died, including two 12-year-old children, following a stampede at a rock music festival marking Guatemalan Independence Day. The tragedy unfolded in the early hours of Thursday (15 September) in the city of Quetzaltenango, about 125 miles west of Guatemala City. More than 20 people were also injured in the incident, with several requiring hospital treatment for suspected fractures. Thousands of concertgoers were reportedly in attendance at the annual outdoor show in Central America’s most populous country. The event, which started on Wednesday afternoon, was reportedly sponsored by a beer maker and held on a field often used for music shows. “The Guatemalan Red Cross and volunteer firefighters stabilised more than 20 injured people and nine people died at the scene” “The Guatemalan Red Cross and volunteer firefighters stabilised more than 20 injured people and nine people died at the scene,” tweeted the relief agency. The Associated Press reports that a number of attendees were crushed during rock band Bohemia Suburbana’s closing performance, as people tried to leave Keep Reading

San Francisco 49ers data breach affects 20k individuals

Not all risk management efforts involve protecting sport fans from physical harm- there is also economic harm. Security Staff  September 6, 2022 The National Football League (NFL) ’s San Francisco 49ers are mailing notification letters confirming a data breach that affects over 20,000 individuals. The professional football team confirmed that personal information, including names and Social Security numbers, belonging to 20,930 individuals, was accessed and stolen in a ransomware attack that hit its network between February 6 and February 11, 2022. The attack caused a temporary disruption to some of its IT networks. BlackByte, a Ransomware as a Service (RaaS) group, claimed responsibility for the attack, Bleeping Computer reports. “The 49ers conducted a thorough review of these files to identify the individuals whose information was contained in the files, and additional research to locate and verify the addresses for these individuals,” the NFL team stated in the notification letter. The notification said that the 49ers completed the review on August 9 and discovered that the incident involved the name and Social Security numbers of seven Maine residents. According to the notification letter, the NFL team notified law enforcement and cooperated to support the investigation. “We are also taking steps to help Keep Reading

Shooting incident injures one, shuts down Minnesota State Fair on Saturday night

By MPR News staff September 04, 2022 04:56 PM FALCON HEIGHTS, Minn. — At least one shot rang out in the crowd gathered at the Mighty Midway entrance at the Minnesota State Fair on Saturday night – sending fairgoers running for safety and leaving at least one person hurt. The fair closed and started sending fairgoers home minutes later, more than an hour before its scheduled shutdown. The incident happened just after 10 p.m., and a video camera streaming from the KSTP broadcast center nearby showed scores of people suddenly turning and running away from the intersection of Liggett Street and Carnes Avenue. Fair officials said there had been a large contingent of police officers in the area, who heard the gunfire. Officers later found someone with what was described as an injury that was not life-threatening. The person was treated at Regions Hospital in St. Paul. In a Sunday morning news conference, the State Fair police chief said his department had “requested and received additional law enforcement resources” earlier on Saturday after a large group of young people started causing fights and disturbances at the fair. He and other state officials believe the additional police presence kept the situation Keep Reading

PSU spent $500K on police overtime at 2021 football games

Aug 16, 2022 EMMA DOOLING Spotlight PA games Local news Aug 16, 2022 EMMA DOOLING Spotlight PA A packed crowd of Penn State University students and football fans are pictured during the team’s home game against Rutgers on Nov. 20, 2021. According to Spotlight PA, PSU paid over $500,000 for officers from five Centre County police departments to work overtime at games in 2021. TIM WEIGHT/FOR THE EXPRESS UNIVERSITY PARK — Penn State University paid $572,119 for officers from five Centre County police departments to work overtime at football games last year, according to data from the agencies. Police departments in the Borough of Bellefonte, Ferguson Township, Patton Township, Spring Township, and the Borough of State College all provided security detail and traffic assistance during the seven regular-season games at Beaver Stadium in 2021. At the end of the season, the university reimburses the cost of these overtime hours to each department at double the officers’ regular hourly rates. The State College Police Department, which had 61 full-time uniformed employees in 2021, logged more overtime hours for Penn State than any other local agency. The department reported its officers worked more than 2,000 hours at the games for a total Keep Reading

High school football jamboree fights send several fans to hospital, SC district says

Simone Jasper Mon, August 15, 2022 at 8:30 AM Fights erupted at a high school football jamboree, sending several fans to a South Carolina hospital, officials said. Multiple injuries were reported after brawls broke out near the concession stand at the Greenwood High School Jamboree. Those involved were students attending schools that had been set to participate in the series of games on Friday, Aug. 12, according to Greenwood School District 50. But the fighting put a stop to the jamboree and prompted criticism from the leader of the Greenwood school district, located roughly 80 miles northwest of Columbia. “This type of behavior will not be tolerated in our school district,” Superintendent Steve Glenn wrote in a statement posted to Facebook. “Those who choose to disrupt our schools and functions happening on our campuses will be prosecuted to the fullest extent.”- After the fights, the district also announced it would have an extra police presence at its schools. “As a precaution, we will have additional law enforcement and staff in our schools and around our campuses on (Aug. 15),” Glenn wrote. “Our job as educators is to teach our children. As always, we will continue to work with our school Keep Reading

Shooting at Pennsylvania’s Musikfest Shuts Down Festival Saturday, 1 Injured

J.R. Lind 10:16 am, Monday, 08/15/2022 A shooting at Musickfest in Bethlehem, Pa., late Saturday that injured one victim reportedly caused chaos as fans fled the area, with police shutting down the event “as a precaution for the safety of patrons.” The shooting happened on Main Street between West Lehigh and Spring streets shortly before 11 p.m. Saturday, the penultimate night of the 10-day festival, which bills itself as the world’s largest unticketed live music event. “Witnesses say they heard a single shot at the festival before 11 pm at Main and Lehigh Streets, sending people into a panic. Bethlehem City Police and the FBI were on the scene in seconds. The shooting sent patrons into a panic, running for safety,” journalist Beccah Hendrickson of local ABC affiliate WPVI-TV tweeted. Thousands of concertgoers were standing in the area where the shooting occured, according to WPVI, with food truck owner Dave Emili describing the scene as “total chaos, like out of a movie.” Eyewitnesses told The Morning Call that the crowd stampeded after the gunfire, while local and state police, both mounted and on foot, hurried people away from the scene. The Bethlehem Police Department posted on Facebook Saturday, “There was Keep Reading

Woman Falls to Death From Denver Stadium’s Escalator Rail

Paul Steinbach Aug 1, 2022 Police are investigating a fatal escalator incident at Empower Field at Mile High in Denver. As reported by Denver’s ABC affiliate KMGH, police said a woman was sitting on an escalator railing at the stadium Saturday night and fell to the concourse below. She died as a result of her injuries, according to police. The Denver Police Department said the call came in at 10:52 p.m. Police said the woman was a guest at the stadium. The incident occurred the same day a Kenny Chesney concert was going on at Empower Field at Mile High. Chesney released a statement saying he was “devastated” when he learned what happened. “There had been so much joy, so much heart coming from the people of Denver last night — and to hear this is heartbreaking,” the statement says. Denver police initially tweeted at 11:17 p.m. Saturday that they were investigating an outdoor death at 1701 Bryant St. Police provided an update Sunday morning, stating the woman died as a result of the fall from the escalator railing. Stadium officials released the following statement regarding the incident: “We extend our deepest sympathies to the loved ones of the woman Keep Reading

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