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Patron Management Institute

The Patron Management Institute (PMI) is dedicated to providing the highest quality training for those front-line staff members who work directly with patrons. The training program was developed by an internationally recognized advisory board specialized in crowd management, facility safety, patron management, and instructional design to make sure each training module addresses specific industry needs. Through undertaking and passing the training program, and subsequent shadowing requirements, employees/students can become Certified in Patron Management (CPM) and become Patron Leaders.

Woman Falls to Death From Denver Stadium’s Escalator Rail

Paul Steinbach Aug 1, 2022 Police are investigating a fatal escalator incident at Empower Field at Mile High in Denver. As reported by Denver’s ABC affiliate KMGH, police said a woman was sitting on an escalator railing at the stadium Saturday night and fell to the concourse below. She died as a result of her injuries, according to police. The Denver Police Department said the call came in at 10:52 p.m. Police said the woman was a guest at the stadium. The incident occurred the same day a Kenny Chesney concert was going on at Empower Field at Mile High. Chesney released a statement saying he was “devastated” when he learned what happened. “There had been so much joy, so much heart coming from the people of Denver last night — and to hear this is heartbreaking,” the statement says. Denver police initially tweeted at 11:17 p.m. Saturday that they were investigating an outdoor death at 1701 Bryant St. Police provided an update Sunday morning, stating the woman died as a result of the fall from the escalator railing. Stadium officials released the following statement regarding the incident: “We extend our deepest sympathies to the loved ones of the woman Keep Reading

Fans Sue Dodger Stadium, Allege Assault by Security

Andy Berg Aug 2, 2022 Photo courtesy of Dez Hester More than a half dozen fans are suing Dodger Stadium, accusing security at the facility of assault and false arrests. The lawsuit follows a confrontation that was caught on camera between Daniel Ulteres and Dodger Stadium security at the MLB All-Star Game. Ulteres said he was met with hostility from security after he got sick and had to leave the game early. “They said ‘you need to go now’ and I said ‘okay cool,’” Ultreras told the local NBC affiliate. “Then they started pushing me and poking at me.” Ulteres was later arrested of suspicion of batter and was jailed overnight. “The security personnel will approach a fan that they either believe or have heard that they have been creating some issue and they will just pull them aside and say they are ejected,” Peter DiDonato, Ulteres’ attorney said. Gregory Page Dixon alleged that Dodger security jumped him, bruised him and placed him under citizens’ arrest for allegedly urinating in public. Dixon’s attorney alleges security went too far. “The unlawful touching and throwing people to the ground and handcuffing them and not telling them what the issue is,” DiDonato said. Keep Reading

Dancer for HK boy band Mirror may be paralyzed after giant screen crashes down on him during show

Rebecca Moon Fri, July 29, 2022 at 2:39 PM Fans attending a concert for the boy band Mirror were left shocked after a giant screen fell and crushed a dancer’s neck, potentially paralyzing them from the waist down. At the Hong Kong Coliseum in Hung Hom on Friday, Mo Lee Kai-yin, 27, was hit on the head by a giant 16-by-10-foot screen that crashed onto his neck. Another dancer, Chang Tsz-fung, 29, was also injured in the incident. Warning: The video below contains graphic footage. The concert was halted and both dancers were immediately transported to the Queen Elizabeth Hospital. Three women attending the concert, aged 16, 21 and 40, were treated for shock while one was sent to the hospital. Mo dislocated the third and fourth sections of his cervical vertebrae, leaving him unable to move. After an overnight procedure and another eight-hour surgery, doctors were able to stabilize the dancer. Potential paralysis from the neck down will depend on his recovery process and whether his damaged nerves grow back. Mo’s family members have arrived from Canada, and the Health Bureau has arranged for them to make a hospital visit. Chang was discharged from the hospital on Friday afternoon. Keep Reading

Man Dies After Large Fight Over Ref’s Call at Soccer Game

Man Dies After Large Fight Over Ref’s Call at Soccer Game Andy Berg Jul 27, 2022 A California man has died after being involved in a fight over a referee’s decision at an adult soccer game. According to the Oxnard Police Department, Misael Sanchez, a 29-year old Port Hueneme resident, died 15-days after he was involved in a large soccer fight that included players from both teams and spectators. The fight occurred on Sunday, July 10, 2022, at approximately 11:00 A.M. on a soccer field at Oxnard High School. Sanchez died in the early morning hours on Monday, July 25, 2022. An autopsy was scheduled for Tuesday. According to Yahoo Sports, witnesses told police that the fight broke out when opposing teams disagreed with a referee’s decision. Sanchez was assaulted by multiple assailants, according to the police report. Police say they arrested a 46-year-old man the day of the fight, but didn’t note that any formal charges had been filed in Monday’s release. The investigation is ongoing, and police are seeking help from witnesses who may have recorded video of the fight. Investigators are still searching for witnesses or anyone who might have video recorded all or part of the Keep Reading

Fans, Players Brawl at Texas Arena Football Game

Andy Berg Jul 18, 2022 By Uncle Milty – Own work, CC BY-SA 3.0, An arena football game in Texas descended into chaos this weekend, as players fought each other and eventually drew fans into the melee at Ector County Coliseum in Odessa. The violence broke out Saturday night in the fourth quarter of a game between the West Texas Warbirds and the Dallas Prime. Video of the incident was posted by to Twitter and shows one fan using a chair to strike a visiting player in the head. In a statement, Warbirds’ president Leif Kertis called the incident “embarrassing, regrettable, and inexcusable,” saying the organization is cooperating with authorities on an investigation. “We are confident that once details emerge many items will be cleared up. We can confirm that as of right now no Warbirds players, coaches, or staff are subjects of the investigations.” The investigation is focused on players who may have hit fans, as well as the fan who used a chair to strike a player. Kertis said that his team is under investigation but noted that the fan with the chair “is not, and has never been part of our organization in any capacity.” “No Keep Reading

Memphis Police Thwart Shooting Outside FedExForum

Paul Steinbach Jul 18, 2022 A 28-year-old man distraught over a breakup with his girlfriend was arrested after police alleged he planned to shoot people leaving an event at an arena in downtown Memphis, Tenn., according to authorities. As reported by ABC News, Elijah Hyman was arrested at his apartment early Saturday on a charge of commission of an act of terrorism, according to a statement from the Memphis Police Department. Hyman allegedly threatened to commit a mass shooting targeting people leaving a concert at FedExForum, home to the NBA’s Memphis Grizzlies and the University of Memphis men’s basketball team. Police did not specify the date of the planned attack or the event, but rapper Yo Gotti said his annual birthday bash performance at the Forum Friday night was the target. “We were informed of a potential threat regarding an individual seeking to harm attendees leaving [the] Birthday Bash that occurred 3 hours after our show ended,” Yo Gotti, a Memphis rapper whose real name is Mario Mims, said in a Twitter thread Saturday. “I would also like to thank the Memphis Police Department for their swift and proactive action in ensuring that all attendees returned home safely.” Yo Gotti’s concert Keep Reading

Liverpool calls for investigation into ‘unacceptable’ treatment of fans

Posted by Bradley Rial on 30th May 2022 Liverpool Football Club has called for a formal investigation to be carried out over the “unacceptable” treatment of its supporters during Saturday’s UEFA Champions League final at the Stade de France. Kick-off for Liverpool’s match against Real Madrid was delayed by more than half an hour as thousands of fans remained outside of the stadium. Videos circulated on social media showed police using pepper spray and tear gas as fans tried to scan their tickets at the Stade de France turnstiles. Some supporters had been queueing for hours and were still outside of the ground at 9pm local time, when the match had been due to kick off. In a statement, Liverpool said it was “hugely disappointed” at the stadium entry issues and the breakdown of the security perimeter that Liverpool fans faced at the stadium. “This is the greatest match in European football and supporters should not have to experience the scenes we have witnessed tonight,” the statement said. “We have officially requested a formal investigation into the causes of these unacceptable issues.” UEFA has claimed that, in the lead-up to the game, turnstiles at the Liverpool end became blocked by Keep Reading

Stampede at Barclays Center leaves 18 people injured after reports of active shooter

Matt Johnson- 5/29/22 Brad Penner-USA TODAY SportsA boxing match between Devonte Davis and Rolando Romero at the Barclays Center became a moment of terror for fans early Saturday morning after a stampede broke out following reports of an active shooter. The incident happened around 1 a.m. EST following the fight, with cameras still recording as people left the Barclays Center. According to the New York City Police Department, that’s when fans in attendance heard a “sound disturbance” inside the arena that some believed to be a gunshot.

Agency: 1 dead, 7 injured in Oklahoma festival shooting

Authorities say a 26-year-old man has been taken into custody after one person was killed and seven people were injured in a shooting at an outdoor festival in eastern Oklahoma Video byNam Cho ByThe Associated Press May 29, 2022, 7:25 PM 2:18 Deadliest mass shootings in recent US history Students stage walkouts to protest gun violence Students from around the country left their classrooms Thursday to bring increased awareness to mass shootings in schools. TAFT, Okla. — Authorities said a 26-year-old man was in custody after one person was killed and seven people were injured in a shooting early Sunday at an outdoor festival in eastern Oklahoma, where witnesses described frantic people running for cover amid gunfire. An arrest warrant was issued for Skyler Buckner and he turned himself in to the Muskogee County sheriff’s office Sunday afternoon, the Oklahoma State Bureau of Investigation said in a statement. OSBI said that those shot at the Memorial Day event in Taft, located about 45 miles (72 kilometers) southeast of Tulsa, ranged in age from 9 to 56. A 39-year-old woman was killed, OSBI said. The injuries of those wounded were considered non-life-threatening. OSBI had earlier said two juveniles were injured in Keep Reading

Fake Tickets for Festival

Scalpers offer fake Meron festival tickets, subverting new safety measures – report Ticket sellers say they can provide passes for Lag B’Omer event even if site is full; claim to also have tickets circumventing time limits imposed in wake of 2021’s deadly crush By TOI staff 17 May 2022, 11:57 am Police officers guard ahead of the Lag B’omer festival, at the Tomb of Rabbi Shimon bar Yochai, in Meron, northern Israel on May 15, 2022. (David Cohen/Flash90) Ticket scalpers are offering forged passes to this year’s Lag B’Omer festival at Mount Meron to bypass strict attendance limits being imposed after 45 people were killed in a crush at the site last year, the Kan public broadcaster reported Monday. The Jewish festival of Lag B’Omer begins on Wednesday night. Hundreds of thousands of revelers typically visit Mount Meron, home to the mountaintop gravesite of second-century sage Rabbi Shimon bar Yochai, for an annual daylong pilgrimage marking his death. After the disaster at the site last year, no more than 16,000 people at a time will be allowed in and around the tomb complex on Wednesday-Thursday, according to regulations drafted by the Justice Ministry, the Religious Affairs Ministry and the police. Keep Reading

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