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Patron Management Institute

The Patron Management Institute (PMI) is dedicated to providing the highest quality training for those front-line staff members who work directly with patrons. The training program was developed by an internationally recognized advisory board specialized in crowd management, facility safety, patron management, and instructional design to make sure each training module addresses specific industry needs. Through undertaking and passing the training program, and subsequent shadowing requirements, employees/students can become Certified in Patron Management (CPM) and become Patron Leaders.

Mexican soccer league suspends all Sunday matches after fan riot

Jack Baer Sat, March 5, 2022, 11:00 PM Jack Baer ·Writer Sat, March 5, 2022, 11:00 PM Supporters of Atlas fight with supporters of Queretaro during a soccer match Saturday. (Photo by EDUARDO GOMEZ / AFP) Warning, the following article contains video of disturbing and graphic violence. A Mexican soccer match between Querétaro and Atlas ended in horrifying fashion on Saturday, with a massive fan riot. The Liga MX match was suspended and not resumed after pausing in the 60th minute. Fans could be seen fighting across Querétaro’s Estadio Corregidora, from the stands to on the field. Some images, which Yahoo Sports is not sharing, showed multiple bodies lying motionless on the ground. TV Azteca’s David Medrano Felix later reported an initial death toll of 17, which remains unofficial as authorities sort out the aftermath. An official report claimed 44 people had been wounded, with two serious cases and none dead. A different report from the body governing emergency services had the number of wounded at 22, all men. – ADVERTISEMENT – Jalisco governor Enrique Alfaro himself said there had been no deaths Saturday night. Liga MX president Mikel Arriola tweeted out a statement denouncing the violence, which roughly translated Keep Reading

Apparent beating of 49ers fan was kept secret for days, raising questions as Super Bowl nears

Hayley Smith, Richard Winton, Harriet Ryan Thu, February 3, 2022, 5:22 PM Officials faced mounting questions Thursday about why they didn’t inform the public about the apparent beating of a San Francisco 49ers fan outside SoFi Stadium on Sunday and whether more security measures are needed before the Super Bowl. It took three days and an inquiry from The Times before authorities in Inglewood acknowledged the incident, which left 40-year-old restaurant owner Daniel Luna in a medically induced coma. Luna was found bleeding in a stadium parking lot just after 4 p.m. Sunday, about half an hour into the NFC championship showdown against the Rams, yet it remains unclear who made the 911 call that ultimately resulted in his transport to Harbor-UCLA Medical Center. It’s also not been established when law enforcement was informed of the incident. Inglewood police said they launched their investigation around 7 p.m. after emergency room personnel noted assault injuries on Luna and summoned officers. But the L.A. County Fire Department said law enforcement was at the scene of the apparent attack hours earlier when paramedics arrived. – ADVERTISEMENT – Some experts said the timing of the incident — weeks before the nation’s attention turns to Keep Reading

AFCON: Report into deadly stadium crush will focus on who closed gate that led to loss of lives

By Aleks Klosok, Joel Kouam and Mitchell McCluskey, CNN January 25, 2022 Douala, Cameroon (CNN)The president of the Confederation of African Football (CAF) has said a report into a stadium crush in the Cameroonian capital of Yaoundé will center on who closed the gate at the Olembe Stadium. At least eight people were killed and 38 injured in Monday’s incident during the Africa Cup of Nations (AFCON) game between Cameroon and Comoros. The crush occurred at the south entrance of the stadium as fans attempted to watch the round of 16 match, which ended in a 2-1 victory to Cameroon. “If [the gate] was open, [spectators] would have walked through and it was closed for inexplicable reasons,” CAF president Patrice Motsepe said during a press conference on Tuesday. “If that gate was open as it was supposed to we wouldn’t have had this loss of life.” Motsepe also vowed that such an incident will “never happen again” at an AFCON tournament, adding that “there were things that should have been foreseen.” A purse is seen on the ground in the aftermath of Monday’s crush. He said: “There is zero tolerance, absolute zero tolerance in the circumstances which could result in Keep Reading

Stampede at Liberia church gathering kills 29

Reuters 1/20/22 MONROVIA, Jan 20 (Reuters) – A stampede at a church gathering in Liberia’s capital Monrovia killed 29 people overnight, the deputy information minister told state radio on Thursday. The incident occurred during an all-night Christian worship event at New Kru Town, a neighbourhood on the outskirts of the capital, Jalawah Tonpo said. “The doctors said 29 persons died and some are on the critical list,” Tonpo said, calling into state radio from a nearby hospital. “This is a sad day for the country.” Exodus Morias, a resident who attended the event, told Reuters the stampede began after a group of armed men rushed the crowd in an attempt to stage a robbery. People gather outside the hospital after a stampede at a church gathering kills 29 people in Monrovia, Liberia January 20, 2022. “We saw a group of men with cutlasses and other weapons coming toward the crowd,” Morias said. “While running, some people dropped and others fell on the ground and walked over them.” Bands of Liberian street gangs known as Zogos commonly commit robberies with machetes and other small weapons. Police spokesman Moses Carter declined to comment on what caused the incident. He said an investigation Keep Reading

49ers, Cowboys fans stampede into AT&T Stadium

Watch: 49ers, Cowboys fans stampede into AT&T Stadium By David Bonilla Jan 16, 2022 Jon Machota of The Athletic posted the following video of fans stampeding into AT&T Stadium when doors opened for the Wild Card playoff game between the San Francisco 49ers and Dallas Cowboys two hours before kickoff. Create a custom 49ers jersey ⇨ Why bother if fans should have assigned seats? “For a typical game, the Dallas Cowboys’ home at AT&T Stadium can hold around 80,000 people. But for big games, the capacity can expand to 100,000 with its extensive standing room only area,” explained Andrew Joseph of For the Win. Kickoff between the two teams is scheduled for 1:30 p.m. PT (3:30 p.m. CT). The Cowboys are currently 3.5-point favorites. With the Tampa Bay Buccaneers currently taking care of business against the Philadelphia Eagles, a 49ers win would set up a matchup against the Green Bay Packers next weekend.

Oregon Concert Shooting Leaves Six People Hospitalized, No Suspect in Custody

An event featuring rappers Lil Bean and Zay Bang was being held at Eugene’s WOW Hall at the time. By AP 1/15/22 Six people were shot during a concert at an event hall in Oregon on Friday night (Jan. 14), and the suspected shooter was not yet in custody, police said. Officers responded to the WOW Hall in Eugene after reports of a shooting around 9:30 p.m., police said in a statement. “What law enforcement found when they came on scene is what you would exactly expect when six people just got shot,” Eugene Police Chief Chris Skinner said at a news conference. “People are just trying to get out of here, their friends are on the ground, they’re trying to help.” Six people were taken to the hospital, and at least one of them was in critical condition, Skinner said. The extent of the other injuries was not immediately clear. The shooting happened in a back parking lot outside the venue, police and WOW Hall leaders said. A concert featuring Lil Bean and Zay Bang, and other artists, was being held at the hall at the time. Police said no suspect was in custody. Skinner described “chaos” when officers Keep Reading

Eagles fans claim injury, deny that WFT offered medical aid after FedEx Field railing collapse

Eagles fans claim injury, deny that WFT offered medical aid after FedEx Field railing collapse Jason Owens Mon, January 3, 2022, 8:46 PM The Washington Football Team claims that it offered medical assistance to fans who fell over a railing at FedEx Field on Sunday as it collapsed near Philadelphia Eagles quarterback Jalen Hurts. Some of those fans claim otherwise. In interviews with the Philadelphia Inquirer and ESPN on Monday, multiple Eagles fans said that they were injured during the incident and that the team did not offer onsite medical attention. “They didn’t ask if anyone was hurt, and they sure as hell didn’t ask if anybody needed medical attention,” 26-year-old Andrew Collins of Brooklawn, New Jersey told ESPN’s Tim McManus. “The only thing the staff said to us was to get the eff off the field.” Another 26-year-old fan named Mike Naimoli from from Sicklerville, New Jersey told ESPN that he was told by staff: “Everybody get the eff off the field.” He added: “[they] quickly grabbed us away from Jalen and shooed us up into the stands.” Naimoli and Collins are friends. Both claim injuries to themselves and others. Both told similar stories to the Inquirer. Several fans Keep Reading

Astroworld deaths: Victims were as young as 14 in ‘mass casualty incident’ at Travis Scott festival

Elise Brisco USA TODAY 11/6/2021 Crowd surging at Travis Scott‘s Astroworld music festival led to eight deaths and “scores” of injuries, according to authorities. Officials declared the Houston concert a “mass casualty incident” after getting a call Friday evening to the festival that took place at NRG Park. An estimated 50,000 people were in attendance at what the festival’s website considered a sold-out show. The surge began around the time that Scott, a festival headliner and founder, took the stage. “The crowd began to compress toward the front of the stage, and that caused some panic, and it started causing some injuries,” Houston Fire Chief Samuel Peña said at an overnight media briefing. “People began to fall out, become unconscious, and it created additional panic.” Here’s everything we know about the music festival that turned fatal. How many Astroworld deaths, injuries? According to Houston authorities, eight attendees died after what they describe as a crowd surge at the Astroworld festival Friday night shortly after 9 p.m. Houston Mayor Sylvester Turner said at a Saturday afternoon news conference there were 25 people transported to the hospital, and 13 are still hospitalized. A 10-year-old is in critical condition, officials said. There were scores of other Keep Reading

Texas drag race driver slams into spectators, killing 2 kids

Texas drag race driver slams into spectators, killing 2 kids Associated Press Sun, October 24, 2021, 10:29 AM KERRVILLE, Texas (AP) — A driver lost control during a Texas drag racing event on an airport runway and slammed into a crowd of spectators, killing two children and injuring eight other people, authorities said. A 6-year-old boy and an 8-year-old boy were killed in the crash Saturday afternoon at an event called “Airport Race Wars 2″ at the Kerrville-Kerr County Airport, police said in a news release. The organized event was attended by thousands and involved drivers speeding down a runway as they competed for cash. The driver “lost control and left the runway, crashing into parked vehicles and striking spectators who were observing the races,” Kerrville police said. The injured victims were taken to various hospitals, including a 46-year-old woman who was listed in critical condition. The majority of the other injuries were not believed to be life-threatening, although the condition of a 26-year-old man was unknown, authorities said. A 4-year-old boy and a 3-month-old girl were taken to a hospital for precautionary evaluations. Authorities have not released the identities of the two children who were killed at the event Keep Reading

Nets briefly put Barclays Center on lockdown after protest for Kyrie Irving turns ugly

Nets briefly put Barclays Center on lockdown after protest for Kyrie Irving turns ugly Jack Baer ·Writer Sun, October 24, 2021, 5:01 PM Kyrie Irving was neither seen nor heard at the Brooklyn Nets‘ home opener on Sunday, but the effects of his decision to refuse to get vaccinated were on full display. Ahead of the game, a large group of vaccine mandate protesters appeared outside the Barclays Center, demanding Irving be allowed to play NBA games again. Even though he is barred from only Nets home games due to New York protocols, the Nets have announced Irving will not play until the situation is resolved. Wearing shirts reading slogans such as “Stand with Kyrie” and chanting “Let Kyrie play,” the crowd soon turned aggressive and stormed past the barricades outside the arena. Newsday’s Barbara Barker reported the group included supporters of President Donald Trump and people with Black Lives Matter signs, while another source claimed to hear a reference to the Jan. 6 storming of the U.S. Capitol. The situation was ugly enough that the Nets shut down admission into the Barclays Center while trying to keep protesters out of the building, per Barker. The lockdown was ultimately brief, Keep Reading

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