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Patron Management Institute

The Patron Management Institute (PMI) is dedicated to providing the highest quality training for those front-line staff members who work directly with patrons. The training program was developed by an internationally recognized advisory board specialized in crowd management, facility safety, patron management, and instructional design to make sure each training module addresses specific industry needs. Through undertaking and passing the training program, and subsequent shadowing requirements, employees/students can become Certified in Patron Management (CPM) and become Patron Leaders.

49ers, Cowboys fans stampede into AT&T Stadium

Watch: 49ers, Cowboys fans stampede into AT&T Stadium By David Bonilla Jan 16, 2022 Jon Machota of The Athletic posted the following video of fans stampeding into AT&T Stadium when doors opened for the Wild Card playoff game between the San Francisco 49ers and Dallas Cowboys two hours before kickoff. Create a custom 49ers jersey ⇨ Why bother if fans should have assigned seats? “For a typical game, the Dallas Cowboys’ home at AT&T Stadium can hold around 80,000 people. But for big games, the capacity can expand to 100,000 with its extensive standing room only area,” explained Andrew Joseph of For the Win. Kickoff between the two teams is scheduled for 1:30 p.m. PT (3:30 p.m. CT). The Cowboys are currently 3.5-point favorites. With the Tampa Bay Buccaneers currently taking care of business against the Philadelphia Eagles, a 49ers win would set up a matchup against the Green Bay Packers next weekend.

Oregon Concert Shooting Leaves Six People Hospitalized, No Suspect in Custody

An event featuring rappers Lil Bean and Zay Bang was being held at Eugene’s WOW Hall at the time. By AP 1/15/22 Six people were shot during a concert at an event hall in Oregon on Friday night (Jan. 14), and the suspected shooter was not yet in custody, police said. Officers responded to the WOW Hall in Eugene after reports of a shooting around 9:30 p.m., police said in a statement. “What law enforcement found when they came on scene is what you would exactly expect when six people just got shot,” Eugene Police Chief Chris Skinner said at a news conference. “People are just trying to get out of here, their friends are on the ground, they’re trying to help.” Six people were taken to the hospital, and at least one of them was in critical condition, Skinner said. The extent of the other injuries was not immediately clear. The shooting happened in a back parking lot outside the venue, police and WOW Hall leaders said. A concert featuring Lil Bean and Zay Bang, and other artists, was being held at the hall at the time. Police said no suspect was in custody. Skinner described “chaos” when officers Keep Reading

Eagles fans claim injury, deny that WFT offered medical aid after FedEx Field railing collapse

Eagles fans claim injury, deny that WFT offered medical aid after FedEx Field railing collapse Jason Owens Mon, January 3, 2022, 8:46 PM The Washington Football Team claims that it offered medical assistance to fans who fell over a railing at FedEx Field on Sunday as it collapsed near Philadelphia Eagles quarterback Jalen Hurts. Some of those fans claim otherwise. In interviews with the Philadelphia Inquirer and ESPN on Monday, multiple Eagles fans said that they were injured during the incident and that the team did not offer onsite medical attention. “They didn’t ask if anyone was hurt, and they sure as hell didn’t ask if anybody needed medical attention,” 26-year-old Andrew Collins of Brooklawn, New Jersey told ESPN’s Tim McManus. “The only thing the staff said to us was to get the eff off the field.” Another 26-year-old fan named Mike Naimoli from from Sicklerville, New Jersey told ESPN that he was told by staff: “Everybody get the eff off the field.” He added: “[they] quickly grabbed us away from Jalen and shooed us up into the stands.” Naimoli and Collins are friends. Both claim injuries to themselves and others. Both told similar stories to the Inquirer. Several fans Keep Reading

Astroworld deaths: Victims were as young as 14 in ‘mass casualty incident’ at Travis Scott festival

Elise Brisco USA TODAY 11/6/2021 Crowd surging at Travis Scott‘s Astroworld music festival led to eight deaths and “scores” of injuries, according to authorities. Officials declared the Houston concert a “mass casualty incident” after getting a call Friday evening to the festival that took place at NRG Park. An estimated 50,000 people were in attendance at what the festival’s website considered a sold-out show. The surge began around the time that Scott, a festival headliner and founder, took the stage. “The crowd began to compress toward the front of the stage, and that caused some panic, and it started causing some injuries,” Houston Fire Chief Samuel Peña said at an overnight media briefing. “People began to fall out, become unconscious, and it created additional panic.” Here’s everything we know about the music festival that turned fatal. How many Astroworld deaths, injuries? According to Houston authorities, eight attendees died after what they describe as a crowd surge at the Astroworld festival Friday night shortly after 9 p.m. Houston Mayor Sylvester Turner said at a Saturday afternoon news conference there were 25 people transported to the hospital, and 13 are still hospitalized. A 10-year-old is in critical condition, officials said. There were scores of other Keep Reading

Texas drag race driver slams into spectators, killing 2 kids

Texas drag race driver slams into spectators, killing 2 kids Associated Press Sun, October 24, 2021, 10:29 AM KERRVILLE, Texas (AP) — A driver lost control during a Texas drag racing event on an airport runway and slammed into a crowd of spectators, killing two children and injuring eight other people, authorities said. A 6-year-old boy and an 8-year-old boy were killed in the crash Saturday afternoon at an event called “Airport Race Wars 2″ at the Kerrville-Kerr County Airport, police said in a news release. The organized event was attended by thousands and involved drivers speeding down a runway as they competed for cash. The driver “lost control and left the runway, crashing into parked vehicles and striking spectators who were observing the races,” Kerrville police said. The injured victims were taken to various hospitals, including a 46-year-old woman who was listed in critical condition. The majority of the other injuries were not believed to be life-threatening, although the condition of a 26-year-old man was unknown, authorities said. A 4-year-old boy and a 3-month-old girl were taken to a hospital for precautionary evaluations. Authorities have not released the identities of the two children who were killed at the event Keep Reading

Nets briefly put Barclays Center on lockdown after protest for Kyrie Irving turns ugly

Nets briefly put Barclays Center on lockdown after protest for Kyrie Irving turns ugly Jack Baer ·Writer Sun, October 24, 2021, 5:01 PM Kyrie Irving was neither seen nor heard at the Brooklyn Nets‘ home opener on Sunday, but the effects of his decision to refuse to get vaccinated were on full display. Ahead of the game, a large group of vaccine mandate protesters appeared outside the Barclays Center, demanding Irving be allowed to play NBA games again. Even though he is barred from only Nets home games due to New York protocols, the Nets have announced Irving will not play until the situation is resolved. Wearing shirts reading slogans such as “Stand with Kyrie” and chanting “Let Kyrie play,” the crowd soon turned aggressive and stormed past the barricades outside the arena. Newsday’s Barbara Barker reported the group included supporters of President Donald Trump and people with Black Lives Matter signs, while another source claimed to hear a reference to the Jan. 6 storming of the U.S. Capitol. The situation was ugly enough that the Nets shut down admission into the Barclays Center while trying to keep protesters out of the building, per Barker. The lockdown was ultimately brief, Keep Reading

1 dead, 2 injured in separate falls at Phish concert in San Francisco

1 dead, 2 injured in separate falls at Phish concert in San Francisco Tim Stelloh Mon, October 18, 2021, 4:49 PM CDT One person died and two other people were injured in separate falls during an arena concert Sunday in San Francisco by the band Phish, authorities said. The legendary jam band was playing at the Chase Center near downtown, a San Francisco police spokesman said in a statement. The first person, identified only as an adult man, fell just before 9 p.m. local time and was pronounced dead at the scene, the statement said. Foul play isn’t suspected, the spokesman said. Citing an ongoing investigation, the spokesman, Robert Rueca, declined to say whether the person fell from an upper level. A witness cited by the San Francisco Chronicle said he was in a top row of the arena, which also hosts the Golden State Warriors, when he saw a man plunge over the side. The witness said he saw a second person fall in a different section of the arena a short time later. Police said the second person fell at 9:45 p.m. The person, also an adult man, hit someone else as he fell. Both were taken to Keep Reading

Four shot at high school game

4 shot at Alabama high school football game Phil Helsel Sat, October 16, 2021, 12:39 AM Four people were shot when gunfire erupted Friday night outside an Alabama high school football game, police said. One person was in critical condition. Two of the four people shot were juveniles, Mobile Police Chief Paul Prine told reporters. The shooting happened just before 10 p.m. on an exit ramp outside Ladd-Peebles Stadium as the game between rivals Williamson and Vigor high schools was coming to an end. The shooting was not on the field or stands, but crowds fled to the exits and players dropped to the ground for safety, reported. Police believe there may have been several people involved but only one shooter, Prine said. No arrests have been made. Between five and seven shots are believed to have been fired, the police chief said. A motive is under investigation. “I’m disturbed by it,” Prine said. “This is a place where family comes, children come after being in school all week.”

Witness: Mom Was Jumping on Bench With Toddler Before Deadly Petco Park Fall

A woman and her 2-year-old son died when they fell from the third-level concourse at the San Diego Padres’ baseball park on Saturday By Dana Griffin and Aleah Jarin • Published September 27, 2021 • Updated on September 28, 2021 at 2:09 pm 1:57/ 5:50 Share Expand NBC Universal, Inc. A witness to a mother and toddler’s deadly fall at Petco Park said the mother had a close call while jumping on a picnic table bench, with her 2-year-old son in her arms, near the ledge of an upper concourse. The witness said she was shocked to see the mother climb up on the bench with her son a second time. “She lost her balance and fell off the bench. I remarked to my son, ‘Oh my gosh she almost fell,’” the witness, who did not want to be identified, wrote in a statement shared with NBC 7. 1:08 Mother, Child Fall From Petco Park Balcony Police are continuing to investigate what led up to a mother and child falling off a third story balcony just before a Padres game Saturday. NBC 7′s Melissa Adan reports. The mother, child and a man were sitting at a picnic table on the third concourse of the Keep Reading

Nationals-Padres game suspended after shooting outside Nationals Park gate

Jack Baer Sat, July 17, 2021 A terrifying scene unfolded at Nationals Park on Saturday, enough to suspend a game against the San Diego Padres. Four people were shot directly outside the stadium’s third base gate, the DC Police Department confirmed on Twitter. Police told The Washington Post that a man had been shot in the leg and a woman shot in the back, while two others walked into local hospitals for treatment. The Nationals reacted to the confusion by cautioning fans to stay inside the stadium, but later confirmed there had been a shooting and encouraged fans to exit through gates in the outfield. The building was later evacuated, including the press box, while the police blocked off the scene of the crime. Sam Fortier of The Washington Post reports that stadium employees called the incident a drive-by shooting. The shots appeared partially audible on the MASN broadcast as the Nationals returned to the dugout after the top of the sixth inning: Sounds of gunshots were clearly audible in the park, to the point that several fans could be seen fleeing out of the center field and right field gates in the immediate aftermath. Even Nationals and Padres players Keep Reading

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