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Patron Management Institute

The Patron Management Institute (PMI) is dedicated to providing the highest quality training for those front-line staff members who work directly with patrons. The training program was developed by an internationally recognized advisory board specialized in crowd management, facility safety, patron management, and instructional design to make sure each training module addresses specific industry needs. Through undertaking and passing the training program, and subsequent shadowing requirements, employees/students can become Certified in Patron Management (CPM) and become Patron Leaders.

Euro 2020: Several people hurt in Greenpeace parachute stunt

Jack Baer Tue, June 15, 2021 Jack Baer ·Writer Tue, June 15, 2021, 9:28 PM A Greenpeace stunt didn’t go exactly as planned at Euro 2020. (Photo by Stefan Matzke – sampics/Corbis via Getty Images) A parachuting protestor, a stadium full of fans and one of the biggest soccer tournaments in the world. What could go wrong? Thanks to a Euro 2020 game between Germany and France, we now know the answer. A Greenpeace stunt at Tuesday’s match at Allianz Arena resulted in the hospitalization of several spectators after the parachuter — carrying a message “Kick out oil” — got tangled in wires and caused debris to fall on the pitch and stands, according to the BBC. France coach Didier Deschamps nearly joined them, but reportedly managed to duck out of the way of a falling piece of equipment near the dugout. Here’s how the chaos played out: The protestor was reportedly among those hurt thanks to a hard fall into the pitch. UEFA was quick to condemn the protest, via the BBC: “This inconsiderate act – which could have had very serious consequences for a huge number of people attending – caused injuries to several people attending the game Keep Reading

After spectator runs onto court, Wizards’ coach urges misbehaving NBA fans to ‘stay home’

Cindy Boren, Scott Allen 6/1/21 The trend of NBA fans behaving badly continued Monday night when a spectator ran onto the court in what Washington Wizards Coach Scott Brooks called a “barbaric” display of behavior. In lengthy postgame comments, Brooks expressed the frustration and disbelief of players and coaches. © Toni L. Sandys/The Washington Post Dwight Howard had a close-up view of the incident.Over the past few days, a fan has thrown a water bottle toward Kyrie Irving, who had stepped on Boston’s center-court logo after the Nets beat the Celtics; a Knicks fan spat at Trae Young; Jazz fans berated the family of Ja Morant of the Grizzlies; and a 76ers fan dumped popcorn on the head of the Wizards’ Russell Westbrook in Philadelphia. During Monday’s Game 4 of the Wizards-76ers series at Capital One Arena, a fan ran onto the court during the third quarter, getting no farther than a spot under the basket. Only the 76ers’ Dwight Howard was in the general vicinity, and the fan was quickly tackled by a security guard. The incidents have not caused any injuries, but Brooks spoke emotionally for nearly five minutes about what happened in some of the first few Keep Reading

Celtics fan who threw water bottle at Nets star Kyrie Irving charged with felony

Celtics fan who threw water bottle at Nets star Kyrie Irving charged with felony Ben RohrbachMon, May 31, 2021 The Boston Celtics fan who threw a water bottle at Brooklyn Nets star Kyrie Irving on Sunday night has been identified as Cole Buckley, 21, of Braintree, Massachusetts, according to the Boston Police Department. Buckley faces one count of assault and battery with a dangerous weapon in Boston Municipal Court on Tuesday. Buckley allegedly threw a bottle of Dasani water in the direction of Irving as the Nets star entered the tunnel to leave the court following a 39-point performance in a 141-126 victory against the Celtics at TD Garden. According to police records, security located the individual in question, and a police officer on detail at the arena arrested Buckley as the suspect. A witness from TD Garden security told police the water bottle grazed Irving’s head. A member of Nets security also witnessed the incident, which was caught on video. Asked directly on Sunday night if the water bottle hit him, Irving responded in a conference call, “It doesn’t matter, honestly. … Anything could’ve happened with that water bottle being thrown at me, but my brothers were surrounding me, Keep Reading

Ahead of Capitol Riot, Police Miscalculated Risk

Actions taken by law enforcement before Trump supporters stormed building backfired Updated Jan. 8, 2021 1:54 pm ET U.S. officials said they underestimated the potential for Trump supporters to become a mob who quickly seized the U.S. Capitol for hours, making a series of decisions before the attack that backfired spectacularly. “We have a lot of lessons to learn from this,” said the acting U.S. attorney in Washington, D.C., Michael Sherwin, at a briefing Thursday. In the days before the Capitol rioting, law-enforcement officials were alerted to a noticeable uptick in online discussions about Wednesday’s pro-Trump protests potentially becoming unruly and targeting the building where Congress would count electoral votes. On Monday, several posters in the chat room said Trump supporters planned to force an evacuation of the Capitol as lawmakers voted to affirm President-elect Joe Biden’s victory in the Electoral College. Multiple posters on a site created last year——also discussed storming the Capitol in the days leading up to Wednesday’s attack.

LAPD: 76 arrested after Lakers celebration turns ‘confrontational, violent and destructive’

LAPD: 76 arrested after Lakers celebration turns ‘confrontational, violent and destructive’ Cassandra Negley Writer Yahoo Sports October 12, 2020 after a celebration of the Los Angeles Lakers championship turned into “confrontational, violent and destructive behavior,” the department said.” data-reactid=”16″>The Los Angeles Police Department arrested 76 people after a celebration of the Los Angeles Lakers championship turned into “confrontational, violent and destructive behavior,” the department said. took to the streets around Staples Center in downtown Los Angeles after the Lakers dominated Game 6 to win their 17th NBA title on Sunday night. Los Angeles Mayor Eric Garcetti repeatedly asked fans not to do so due to COVID-19 safety regulations, but they did anyway and created problems.” data-reactid=”17″>Lakers fans took to the streets around Staples Center in downtown Los Angeles after the Lakers dominated Game 6 to win their 17th NBA title on Sunday night. Los Angeles Mayor Eric Garcetti repeatedly asked fans not to do so due to COVID-19 safety regulations, but they did anyway and created problems. LAPD: Buildings damaged, officers injured in Lakers celebration The LAPD gave an update Monday morning on Twitter saying there were 76 total arrests for vandalism, assault on a police officer and failure to Keep Reading

Manchester Arena Inquiry: Terror threat ‘not adequately assessed’

Four risk assessments carried out prior to Manchester Arena attack “failed to adequately assess” the terror threat at the venue, an inquiry has heard. Security expert Colonel Richard Latham said the risk of a suicide bombing at a venue like the Manchester Arena should have been “crystal clear”. The terror threat level at the time of the 2017 bombing was classed as severe. The public inquiry, scheduled to last into next spring, is looking at events before, during and after the attack. Twenty two people were killed and many more injured when Salman Abedi detonated an explosive as fans left the Ariana Grande concert. What is the Manchester Arena inquiry? The inquiry, which is taking place at Manchester Magistrates’ Court, heard how Mr Latham along with Dr David BaMaung have jointly analysed more than 1,000 documents relating to the Manchester Arena attack. This has accumulated in three reports, which review the adequacy and effectiveness of security at the arena, what lessons ought to be learned and what changes need to be made. image copyrightGMP image captionSalman Abedi was caught on CCTV in the City Room just seconds before he blew himself up The owners of the arena, SMG, had responsibility Keep Reading

Police kick out entire SMU student section

Police kick out entire SMU student section for ignoring social distancing, mask guidelines Jack Baer ·Writer Sat, October 3, 2020, 7:09 PM EDT The SMU student section experienced an early exit during Saturday’s game against Memphis, according to Sam Blum of the Dallas Morning News. Police reportedly kicked out the entire section early in the first half after a large crowd of students congregated near the end zone. The vast majority of students were not wearing masks, and social distancing guidelines were obviously not being followed. Police officers reportedly approached the perimeter of the crowd and started instructing students to leave. It’s unclear if the police department had made the decision to remove the students or were told to do so by SMU. A large group of students reportedly remained at the top of the hill next to the end zone, but was eventually gone by the start of the second half. SMU athletic director Rick Hart had previously pledged to tighten up its social distancing rules after similar behavior was seen during the Mustangs’ home opener last week. Hart promised to “significantly” increase the security personnel on site. From SMU: Whether you attended in person or watched online, you Keep Reading

When will concerts return to Connecticut? Phase 3 OKs live music with unknown limitations

When will concerts return to Connecticut? Phase 3 OKs live music with unknown limitations By Michael Hamad Hartford Courant | Jul 04, 2020 As coronavirus cases surge across the country, Gov. Ned Lamont pushed back aspects of Connecticut’s reopening Thursday, bringing more uncertainty to the question of when live music might return to Connecticut stages. “I do think that indoor venues will be able to open in Phase three,” David Lehman, commissioner of the Connecticut Department of Economic and Community Development, said Tuesday. “The real question, if we move forward, is capacity. … When you start talking about events at the XL Center or other large indoor events where there’s a high risk of co-mingling, I don’t think that’s going to happen given the risk profile.” Advertisement 00:00 On Wednesday, Gov. Ned Lamont indicated he might “pause” Connecticut’s reopening and “err on the side of caution,” as COVID-19 cases surge in other states. Lamont, who has been among the country’s most cautious governors in moving to reopen, did not allow the state’s bars to reopen and said Thursday they would likely not reopen this summer. The Phase three reopening slated for later this month was to include bars, indoor event Keep Reading

What fans need to know about coronavirus

From MLB By Andrew Simon @AndrewSimonMLB March 21, 2020 Major League Baseball, in response to the ongoing coronavirus pandemic, has suspended the remainder of Spring Training games and has delayed the start of the 2020 regular season. The decision came after discussions with all 30 teams, as well as the MLB Players Association. While the season initially was delayed for two weeks, it was pushed back further on Monday, in response to updated recommendations issued by the Centers for Disease Control and Prevention (CDC), which urged a restriction on events of more than 50 people for the next eight weeks. “MLB will keep fans updated on decisions regarding plans for the 2020 schedule in the days and weeks ahead,” the league stated in a release. “The Clubs remain committed to playing as many games as possible when the season begins. We will continue to monitor ongoing events and undertake the precautions and best practices recommended by public health experts, and urge all baseball fans to follow suit. MLB extends its best wishes to all the individuals and communities who have been impacted by the coronavirus.” For the players preparing for a new season, and the fans excited for Opening Day, Keep Reading

Game Zero: Spread of coronavirus linked to a Champions League game in Italy on Feb. 19

By Tales Azzoni and Andrew Dampf Associated Press | Mar 25, 2020 It was the biggest soccer game in Atalanta’s history and a third of Bergamo’s population made the short trip to Milan’s famed San Siro Stadium. Nearly 2,500 fans of visiting Spanish club Valencia also traveled to that Champions League match. More than a month later, experts are pointing to the Feb. 19 game as one of the biggest reasons why Bergamo has become one of the epicenters of the coronavirus pandemic — a “biological bomb” was the way one respiratory specialist put it — and why 35% of Valencia’s team became infected. The match, which local media have dubbed “Game Zero,” was held two days before the first case of locally transmitted COVID-19 was confirmed in Italy. “We were mid-February so we didn’t have the circumstances of what was happening,” Bergamo Mayor Giorgio Gori said this week during a live Facebook chat with the Foreign Press Association in Rome. “If it’s true what they’re saying that the virus was already circulating in Europe in January, then it’s very probable that 40,000 Bergamaschi in the stands of San Siro, all together, exchanged the virus between them. As is possible Keep Reading

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