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Patron Management Institute

The Patron Management Institute (PMI) is dedicated to providing the highest quality training for those front-line staff members who work directly with patrons. The training program was developed by an internationally recognized advisory board specialized in crowd management, facility safety, patron management, and instructional design to make sure each training module addresses specific industry needs. Through undertaking and passing the training program, and subsequent shadowing requirements, employees/students can become Certified in Patron Management (CPM) and become Patron Leaders.

Brawl at Arrowhead Stadium puts spotlight on fan safety at NFL venues

Glenn E. Rice On Dec 19, 2016 Source: McClatchy Dec. 17–The cellphone video of a brawl Dec. 8 at Arrowhead Stadium had everything: Chiefs fans and Raiders fans, swearing and shoving, punches flying and bodies cascading down several rows of seats. It all ended when several Kansas City police officers came into the frame. The video quickly went viral and became a hot topic on sports websites and radio talk shows. It also reignited ongoing concerns about fan safety at NFL stadiums. An analysis by the Washington Post in October showed a slight uptick in the number of arrests per-game from 2011 to 2015. Last year saw 6.34 arrests per-game league-wide, the Post reported. San Diego Chargers games led the league, averaging 24.6 arrests. The Seattle Seahawks were on the bottom with 0.8 of an arrest per game. The Chiefs came in at No. 18, in the middle of the league, with 1.8 arrests per game, according to the Post. The number of arrests don’t necessarily indicate a stadium is more or less violent or dangerous, the newspaper said. Its research found that some teams with the highest numbers have zero-tolerance policies. This season, Kansas City police say they have Keep Reading

3 slip rope, hooks past U.S. Bank Stadium

By Brian Murphy | brianmurphy@pioneerpress.com PUBLISHED: January 3, 2017 at 6:04 pm | UPDATED: January 4, 2017 at 11:41 pm Dakota Access Pipeline protesters used tickets to enter U.S. Bank Stadium for Sunday’s Vikings-Bears game and smuggled through security nylon rope, carabiners and the 40-foot vertical banner they unfurled after climbing a truss, according to stadium manager SMG. SMG released three surveillance photos Tuesday showing climbers Sen Holiday and Karl Zimmermann Mayo entering the mobile express lane at the Legacy Gate and later walking through the north main concourse about an hour before they scaled the third-level truss behind one of the end zones. U.S. Bank Stadium surveillance photos show Karl Zimmermann Mayo, right, and Sen Holiday next to him, in all black, bearing the anti-DAPL banner and climbing gear. (Courtesy of SMG) Karl ZimmermannZimmermann Mayo was shown wearing a black, waist-length winter coat inside the stadium while Holiday had removed her coat and was wearing a T-shirt in the concourse photos. “Our investigation shows these individuals properly entered the stadium as ticketed guests through our gates,” SMG marketing manager Lisa Niess said in a statement. “The individuals brought in nylon rope, a small number of carabiners and a lightweight Keep Reading

Fatal shooting after Meek Mill concert in Conn.

CBS/AP December 31, 2016, WALLINGFORD, Conn. – Two people are dead and two injured after a shooting outside a Connecticut theater late Friday night following a concert, police say. A Wallingford police spokeswoman tells the Record Journal that officers responded to reports of shots fired outside the Oakdale Theatre after rapper Meek Mill performed. Officers found two dead and say the other two with non-life-threatening injuries were taken to hospitals. Police haven’t released the names and ages of the four victims. The spokeswoman says no one is in custody. Authorities didn’t immediately release information on suspects or vehicles. The shooting took place not long after 11 p.m. as the concert was letting out, CBS Hartford affiliate WFSB reported. Police said gunfire rang out near the theater in a parking lot adjacent to the venue. The number of shooters remains unclear. Police believe that those involved attended the concert. Meek Mill was not injured and isn’t believed to be connected to those involved. Mill, whose real name is Robert Williams, was recently under house arrest after violating probation for the fourth time in eight years. © 2016 CBS Interactive Inc. All Rights Reserved. This material may not be published, broadcast, rewritten, Keep Reading

San Diego Chargers officials investigating viral video showing sexual act on field

San Diego Chargers officials investigating viral video showing sexual act on field Mario Sevilla Dec 20, 2016 UPDATE, 12:07 p.m.: Elite Security has announced it has fired the security guard seen masturbating in a viral video recorded at last weekend’s Chargers game at Qualcomm Stadium. SAN DIEGO (KGTV) — A short clip captured at The Q during last weekend’s Chargers-Raiders game is going viral. But it’s not the action on the gridiron that is creating a frenzy — and there’s now an investigation into the matter. The worldwide web is abuzz over a San Diego Chargers security staffer purportedly being unnecessarily rough on himself. The viral clip shows a young field crew member wearing a red jacket and black trousers standing in the back of the end zone watching the Chargers cheerleaders perform a routine.  The camera then zooms in to capture what is being alleged by the fan who posted the video. “Guard was openly masturbating RIGHT IN FRONT of us during the game, while watching the cheerleaders jump up and down!!! I can’t believe this was allowed. Such a complete disregard for women’s rights and public decency! I am truly horrified at this guard lack of respect for Keep Reading

Explosion outside soccer stadium in Istanbul

Reuters, 12/10/16 A suspected car bomb outside a football stadium in central Istanbul wounded at least 20 people on Saturday hours after the end of a match between two of Turkey’s top teams, Interior Minister Suleyman Soylu said. Armed police sealed off streets around the Vodafone Arena, home to the Besiktas football team, a Reuters witness said. TV footage showed what appeared to be the wreckage of a burned out car and two separate fires on the road outside the stadium. Soylu, speaking in parliament during a budget hearing, said around 20 people had been wounded and that initial indications were that the blast was caused by a car bomb targeting a riot police bus. (Reuters) https://www.yahoo.com/news/explosion-outside-soccer-stadium-istanbul-slideshow-wp-201737015.html

Police Use Drone To Monitor Crowds At Aston Villa-Birmingham City Rivalry Match

Police Use Drone To Monitor Crowds At Aston Villa-Birmingham City Rivalry Match November 2, 2016 Malika Andrews West Midlands police officers had sky-high reinforcements at the Aston Villa-Birmingham City match on Sunday. For the first time ever, drones were used to monitor fans. The drone used is capable of taking clear, high-definition footage that police are able to use to identify suspects and can fly up to 400 feet. Aviation rules prohibit the drone from flying over the stadium, and it must stay away from residential properties. “This technology is fantastic and has real benefits to modern day policing,” Sergeant Keith Holliday, who is part of the West Midlands Police football policing operation, said in a statement. According to the West Midlands Police, a professionally trained remote pilot would control the drone. Another officer observed the drone to make sure that it was safe flight and monitored the images being captured. Despite emotions being high for the first match up between the two clubs in more than five years, the derby finished without any major incidents. There were precautions taken – like the non-sale of alcohol inside the away fan section and there were limited numbers of tickets sold to away Keep Reading

Saudi Arabia foils plot to bomb stadium during a World Cup qualifying match after arresting members of two cells linked to ISIS Read more: http://www.dailymail.co.uk/news/article-3887870/Saudi-Arabia-foils-plot-bomb-stadium-World-Cup-qualifying-match-arresting-members-two-cells-linked-ISIS

By Harvey Day For Mailonline and Afp Published: 17:16 EDT, 30 October 2016 | Updated: 06:07 EDT, 31 October 2016 Saudi Arabia foiled a plot to bomb a stadium during a World Cup qualifying match after arresting members of cells linked to ISIS. Authorities said on Sunday they had also dismantled two ‘terrorist’ cells linked to the Islamic State group. The interior ministry said in a statement that four suspects from each cell had been arrested. +3 Saudi Arabia foiled a plot to bomb a stadium during a World Cup qualifying match between Saudi Arabia and the United Arab Emirates One of the cells had planned to park a bomb-laden vehicle outside Al-Jawhara stadium in the Red Sea city of Jeddah during an October 11 World Cup 2018 qualifying football match between Saudi Arabia and the United Arab Emirates, the ministry said. Its members were two Pakistanis, a Syrian, and a Sudanese, the ministry said, without providing further details of the plot or arrests. RELATED ARTICLES Previous 1 Next Turkey is on alert for a giant cloud of ACID RAIN that will… US forces ‘are operating kill drones from UK soil’ and could… Share this article Share The other group Keep Reading

A quietly escalating issue for NFL: Fan violence and how to contain it

By Kent Babb and Steven Rich October 28, 2016 Earlier this month, Joe Bauer and his wife, Sharon, went to M&T Bank Stadium in Baltimore to watch the Ravens play the Oakland Raiders. During the second half, they were walking on an exit ramp when, according to a Baltimore police report, an argument turned into a full-blown altercation; a Raiders fan punched Bauer, a 55-year-old Ravens season ticket holder, and Bauer fell and hit his head. Bauer suffered a brain injury and was initially given a 30 percent chance to survive. Though he has since improved, a relative said, his family is uncertain he ever will be the same. While the National Football League is more popular than ever, expected this year to set a record by surpassing $13 billion in revenue, it faces potent threats to its dominance over the American sports landscape: declining television ratings, an inconsistent response to incidents of domestic abuse involving players and continuing worries about player safety. But an equally alarming threat is unruly fan behavior in and around NFL stadiums. It has some in the league concerned that it is driving fans to stay away. “If you are concerned about bringing your family Keep Reading

Fan dies after falling while leaving Texans-Broncos game

Associated Press Published: Oct. 25, 2016 at 02:09 p.m. Updated: Oct. 26, 2016 at 10:07 a.m. 0 Likes  |  0 Comments Read Discuss DENVER — Authorities say a fan has died after falling 30 to 50 feet at the Denver Broncos‘ stadium after a game on Monday night. Stadium Management Co., which operates Sports Authority Field at Mile High, said the fan fell over a stairwell railing. The medical examiner’s office said Tuesday the man was transported to a hospital and pronounced dead. His name has not been released and a Denver police spokesman did not immediately provide details about the investigation. The incident occurred near the north end of the stadium following the Broncos‘ game against the Houston Texans. The Broncos issued the following statement: “The Denver Broncos are extremely saddened to learn that Jason Coy, the fan who fell over a stairwell railing at Monday night’s game, has passed away. Along with Stadium Management Company, we extend our deepest sympathies and condolences to his family and friends. “Providing a safe, enjoyable environment for guests at Sports Authority Field at Mile High is the top priority for the Broncos and SMC. We’re reviewing this tragic incident and will continue Keep Reading

Three years after Boston bombings, marathons still hold their breath

Brent Schrotenboer , USA TODAY Sports 3:37 a.m. EDT October 6, 2016 Perhaps no sporting event in the world is harder to safeguard from terrorism than a giant footrace in a big city. It’s practically impossible. Unlike stadiums with limited access points, major marathons spread themselves out over 26.2-mile courses near skyscrapers and subways. In Chicago and New York this month and next, they also will have at least 35,000 runners watched by more than a million spectators, all subject to countless risks during an event that lasts several hours. “The security apparatus continues to hold its breath to get through these events,” said Jim Reese, a former U.S. Army Delta Force officer and current private security consultant. Just last month, a pipe bomb exploded in a trash can along the course of a 5K charity race in New Jersey. No one was hurt. And now comes the next test, on Sunday at the Chicago Marathon, where much has changed to ease the breathing since the Boston Marathon bombings in 2013. Like other marathons, Chicago has significantly beefed up its defense systems, including a stronger law enforcement presence on the course, more rigorous checkpoints in populous areas and added surveillance Keep Reading

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