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Patron Management Institute

The Patron Management Institute (PMI) is dedicated to providing the highest quality training for those front-line staff members who work directly with patrons. The training program was developed by an internationally recognized advisory board specialized in crowd management, facility safety, patron management, and instructional design to make sure each training module addresses specific industry needs. Through undertaking and passing the training program, and subsequent shadowing requirements, employees/students can become Certified in Patron Management (CPM) and become Patron Leaders.

1 injured, 1 dead in shooting at Ballpark Village near Busch Stadium in St. Louis

1 injured, 1 dead in shooting at Ballpark Village near Busch Stadium in St. Louis Ryan Young,Yahoo Sports, 4/30/18 Two people were shot during an event at Ballpark Village in downtown St. Louis, right across from Busch Stadium, on Sunday night, the St. Louis Post-Dispatch reported. One of the victims was shot in the head and was unresponsive, and the other was shot in the thigh. Both were taken to the hospital. Early Monday morning, police told local St. Louis news station KSDK that one of the victims had died from their injuries. The shooter escaped from police, and is still on the loose, according to the Post-Dispatch. From the Post-Dispatch: St. Louis police Maj. Mary Warnecke said several hundred people were at a ticketed event on the rooftop level of the Budweiser Brew House when an argument broke out about 8 p.m. Someone pulled a gun and fired. She said it’s believed the people struck were innocent bystanders. Both are men in their 30s. Ballpark Village sits just across the street from Busch Stadium, and is an integral part of every St. Louis Cardinals home game. The Cardinals played a day game against the Pirates in Pittsburgh on Sunday. Keep Reading

Bomb Blast at Packed Somalia Soccer Stadium Kills Five Fans

By Associated Press April 12, 2018 MOGADISHU, Somalia (AP) — A bomb exploded at a packed football stadium in southern Somalia and killed five spectators while wounding several others, police said Thursday evening. The Somalia-based, al-Qaida-linked al-Shabab extremist group immediately claimed responsibility for the explosion in the port town of Barawe. Witnesses said the bomb had been buried in the sandy stadium and went off during the local-level match. Most of the eight people wounded were in serious condition and were being treated at a local hospital, police Col. Abdirizak Ahmed told The Associated Press. Barawe once was a key al-Shabab stronghold before Somali and African Union forces seized the town and drove out the extremists, who had banned sports activities in areas under their control. Al-Shabab still has a large presence in Lower Shabelle region and has carried out several attacks in the town. The extremist group often targets high-profile areas of Somalia’s capital, Mogadishu, and it was blamed for the October truck bombing there that killed 512 people in the country’s deadliest-ever attack. Only a few attacks worldwide since 9/11 have killed more people. A month before the October bombing Mogadishu celebrated its first nighttime football match in Keep Reading

Dodgers Investigate Allegations of Security Beating Fan

by Sarah Batcha March 2018 Copyright 2018 Digital First MediaAll Rights Reserved The Daily News of Los Angeles The Los Angeles Dodgers are investigating claims Friday that a fan was severely beaten by stadium security on Opening Day. Dodger security and Los Angeles Police Department officers were allegedly seen in a video captured by a witness holding someone down as they took him into custody at Dodger Stadium Thursday. Franco Rodriguez of Norco told ABC7 “there was about 10 of them completely all punching me in my face, throwing blows to the side of my stomach, kicking me.” Rodriguez had his injuries photographed after he left a hospital Friday morning. He said that he wasn’t drunk and that it started when he was watching another fan “getting a hard time from security.” Rodriguez told ABC7 he asked officers what the problem was, and the next thing he knew, he was being escorted out of the stadium. It was unclear what caused his expulsion from the game. “My whole side of my legs are completely bruised from the kneeing that they were doing,” Rodriguez told ABC7. “It’s nothing that I’m making up because they have footage. It will all show what Keep Reading

Police arrest 6 accused of planning stabbing rampage during Berlin Half Marathon

Police arrest 6 accused of planning stabbing rampage during Berlin Half Marathon By Cleve R. Wootson Jr. April 8, 2018 German authorities had been watching the suspected terrorists for weeks. Tipped off by a foreign intelligence agency, they believed at least one of them had a link to Anis Amri, a Tunisian who barreled a truck through a Berlin Christmas market in the last Islamic terrorist attack on German soil, according to the Associated Press. Police were watching one suspect’s movements around the clock. On Sunday police said they arrested the man and five co-conspirators and foiled an alleged plot intended to inflict horror. The arrested men had planned to wade through dense crowds of runners and spectators at the Berlin Half Marathon, using knives to slash at anyone in reach, authorities said. Police have not released the names of the men who have been detained or any information about the charges they face. More than 36,000 people participated in the event, setting an attendance record, according to the BBC. The race was guarded by more than 630 police officers and went off undisturbed. “In the run-up to the Berlin Half Marathon, there were isolated indications that the six detainees, between the ages of 18 and 21, may have Keep Reading

Can Spctator Seating Be Both Steep and Safe

Can Spectator Seating Be Both Steep and Safe? by Matt Rossetti April 2018 The Bell Centre in Montreal is known as one of the NHL’s most intimidating venues for visiting players, mainly due to a large lower bowl and steep upper-bowl seating. In fact, Detroit Red Wings general manager Ken Holland stated that from a player’s perspective, this type of design makes it seem like “everybody is on top of you.” In addition to the home-team advantage the design provides, it also gives fans better sightlines to the action and lets them feel more engaged in the event due to such close proximity. This is an increasingly important factor, as in-person attendance for sporting events continues to decline and ownership groups seek new solutions to provide a better live experience. But that proximity carries a potentially steep price. Fan accidents at the 19,000-seat Barclays Center in Brooklyn, N.Y., have led to at least four lawsuits resulting from fans tripping and falling in the arena’s steep upper bowl. More commonly, fans attending events at arenas with steep stairs complain of experiencing vertigo. Looking up at seemingly endless rows of seating can make fans feel as though they are falling. These types Keep Reading

TEEX helps Minneapolis emergency personnel prepare for Super Bowl LII

2/1/18 COLLEGE STATION – More than 1,100 emergency responders in the Minneapolis metropolitan area are better prepared for the upcoming Super Bowl LII thanks, in part, to training they received from the Texas A&M Engineering Extension Service (TEEX). Over the past three years, TEEX training for Minneapolis-area emergency personnel has focused on critical infrastructure protection, threat and risk assessment, sports and special events risk management, incident management, disaster response, cyber incident preparedness, response to hazmat/WMD incidents, and protective measures for biological incidents. In the lead-up to this year’s Super Bowl, more than 40 specialized courses were delivered by TEEX’s National Emergency Response and Rescue Training Center® (NERRTC) as part of the Homeland Security National Training Program. On Feb. 4, more than 66,000 fans will descend on the U.S. Bank Stadium in Minneapolis for the NFL’s pinnacle event, where the New England Patriots will face the Philadelphia Eagles. Up to 1 million people are expected to visit the fan festival, Super Bowl LIVE, and the NFL Experience. Law enforcement officers from 40 jurisdictions will be on duty during the event, which is categorized by the U.S. Department of Homeland Security as a Level One Special Event Assessment Rating, meaning it has Keep Reading

Security deployed at Super Bowl is largest in Minnesota history

Security deployed at Super Bowl is largest in Minnesota history It’s an enormously complex effort involving hundreds of officers from 60 police departments across the state, 40 federal agencies, the Guard and more. By Janet Moore Star Tribune January 27, 2018 Tiny Ely in northern Minnesota — population 3,400 — decided to send nearly 30 percent of its police department to the Twin Cities to lend a hand with security for Super Bowl LII. That’s two of the town’s seven officers. “You start thinking about your guys, they work in this little small town, it would be a different experience for them,” said Ely Police Chief John Lahtonen. Ely’s finest will be joining the largest security detail ever deployed in Minnesota — and in Super Bowl history — an enormously complex effort involving hundreds of officers from 60 police departments across the state, 40 federal agencies and related offices, 400 members of the Minnesota National Guard, and private contractors. It took two years to plan security for Super Bowl LII, where the New England Patriots and Philadelphia Eagles will face off in U.S. Bank Stadium Feb. 4, as well as the phalanx of parties and events leading up to the Keep Reading

Super Bowl fan event in Minneapolis replaces security firm: report

By Dom Calicchio | Fox News  2/3/18 The company providing security to Super Bowl Live, a nightly fan event in Minneapolis connected to Sunday’s NFL championship game, has been replaced because of insufficient background checks on its employees, according to a published report. EPG Security Group, based in Minneapolis, had been left shorthanded after several of its employees were “yanked away” by federal authorities, a Minneapolis police lieutenant told the Minneapolis Star-Tribune. One security guard on duty at the event turned out to be a convicted felon, Lt. Bob Kroll told the newspaper, and then federal agents “did checks on other guys.” The Super Bowl Host Committee replaced EPG with G4S, another Minnesota-based company, the newspaper reported. 100,000 visitors expected Super Bowl Live is a carnival-like event that has operated on the streets of Minneapolis since Jan. 26, in the run-up to Sunday’s game between the New England Patriots and Philadelphia Eagles. It was expected to attract a total of more than 100,000 visitors, the Star-Tribune reported. Despite the change in security, there have been no significant problems at the event, the newspaper reported. The Super Bowl Host Committee declined to comment on the situation, but a spokeswoman issued the Keep Reading

Report: Manchester Attack Might Have Been Prevented

7:56 AM, Tuesday, 12/05/2017 By: Gideon Gottfried An independent assessment of the UK’s domestic intelligence agency MI5 and police reveals that the May 22 attack on Manchester Arena might have been prevented, had authorities appreciated the available intelligence.  AP Photo / Rui Vieira Manchester AftermathA fan leaves the Park Inn hotel in central Manchester, England, May 23 David Anderson QC, the UK’s former independent reviewer of terrorism legislation, penned the report dubbed “Attacks in London and Manchester.” In June, Anderson was hired by the UK’s home secretary to provide independent quality assurance to police and MI5 reviews of the four terrorist attacks on London and Manchester between March and June 2017. The report states “it is conceivable that the Manchester attack in particular might have been averted had the cards fallen differently.” Emphasizing that the report’s aim wasn’t to blame anybody but rather learn from mistakes, Anderson comes to the conclusion that MI5’s intelligence on the attacker Salman Abedi “can be seen to have been highly relevant to the planned attack” in retrospect. MI5 had closed Abedi as a subject of interest (SOI) after an investigation in 2014. According to the report, the agency has a process of identifying subjects it Keep Reading

MGM is in crisis as hundreds of Las Vegas shooting victims accuse the Mandalay Bay of missing red flags

MGM is in crisis as hundreds of Las Vegas shooting victims accuse the Mandalay Bay of missing red flags Kate Taylor Nov. 21, 2017 Hundreds of victims of the Las Vegas shooting have filed lawsuits against the Mandalay Bay Resort and Casino and its parent company MGM Resorts International. Several lawsuits — the largest of which was filed on behalf of 450 people — attempt to hold MGM legally liable for the shooting, which killed 58 people and injured hundreds more. Victims are additionally suing the shooter Stephen Paddock’s estate and the concert organizer Live Nation Entertainment Inc. as well as, in some cases, the manufacturer of the bump stocks that allowed Paddock to fire as if he were using automatic weapons. The crux of the lawsuits’ arguments is that MGM and the Mandalay Bay failed to take preventive measures that might have foiled the attack. Plaintiffs argue that staff members should have been better trained to spot red flags with Paddock. Over the three days between when Paddock checked in to the hotel and fired from his window at a concert across the street, Paddock took at least 10 suitcases filled with firearms into his room. Police officials said Keep Reading

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