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Patron Management Institute

The Patron Management Institute (PMI) is dedicated to providing the highest quality training for those front-line staff members who work directly with patrons. The training program was developed by an internationally recognized advisory board specialized in crowd management, facility safety, patron management, and instructional design to make sure each training module addresses specific industry needs. Through undertaking and passing the training program, and subsequent shadowing requirements, employees/students can become Certified in Patron Management (CPM) and become Patron Leaders.

Islamic State group claims responsibility for Moscow mass shooting that left dozens dead. Here’s what we know.

Islamic State group claims responsibility for Moscow mass shooting that left dozens dead. Here’s what we know. The shooting at Crocus City Hall occurred before a sold-out concert by a Russian progressive rock band, officials said. Dylan Stableford ·Senior Writer Updated Fri, March 22, 2024 at 3:34 PM PDT·4 min read Emergency vehicles are parked near the burning Crocus City Hall following a reported shooting incident on Friday. (Maxim Shemetov/Reuters) The Islamic State group claimed responsibility for Friday’s mass shooting at a popular concert hall on the outskirts of Moscow that left dozens dead an injured more than 100 others, the Associated Press reported. ISIS, which the United States has designated as a terrorist group, said in a message posted Friday night to the Telegram messaging app that it had “attacked a large gathering… on the outskirts of the Russian capital Moscow,” and that the attackers had “retreated to their bases safely,” according to the Moscow Times. Those claims could not be independently verified, however. What happened Fiday’s shooting occurred at Crocus City Hall in Krasnogorsk, west of central Moscow. RIA Novosti, a Russian state-run news agency, reported that “at least three people in camouflage burst into the ground floor” Keep Reading

Kansas City shooting live updates: Police say ‘dispute between several people’ led to gunfire at Chiefs Super Bowl parade

3 people, including 2 juveniles, were detained in connection with the shooting near Union Station that left 22 injured, police say. Dylan Stableford, Kate Murphy and Chanelle Chandler Updated Thu, February 15, 2024 One person was killed and 22 others were injured in a mass shooting that erupted outside Kansas City’s Union Station Wednesday at the conclusion of the Super Bowl victory parade for the Kansas City Chiefs. Three people, including two juveniles, were detained in connection with the shooting. Kansas City Police Chief Stacey Graves said Thursday that a preliminary investigation revealed a “dispute between several people” led to gunfire, adding that the motive is still “actively being investigated.” It’s unclear whether those arrested following the shooting will be charged with a crime. At Thursday morning’s press conference Graves told reporters that police had yet to file charges, noting “This is still under investigation. We do have 24 hours until we either have to file charges or release them.” Three people, including two juveniles, were detained in connection with Wednesday’s shooting near Union Station in Kansas City, Mo., at the end of the Kansas City Chiefs Super Bowl celebration, official said. At Thursday’s press conference, Kansas City Police Chief Keep Reading

WM Phoenix Open fans take to social media over pause on entry and stoppage of alcohol sales

WM Phoenix Open fans take to social media over pause on entry and stoppage of alcohol sales SCOTTSDALE, Ariz. – Entry into the WM Phoenix Open was paused on Saturday afternoon due to “larger than usual crowds,” Scottsdale Police said. The Thunderbirds blamed wet weather for creating wet and soggy conditions leading to the crowds, saying, “This pushed patrons who would normally congregate in those areas into high-foot-traffic areas causing severe congestion at key points on event grounds including the entrance and exit.” Florida: Say Bye To Your Prime Membership If You Live In These ZipsOnline Shopping Tools| Sponsored Nevertheless, fans chose to air their grievances on social media. Organizers announced entrance closures and a stoppage of the shuttle service to the event at 2:05 p.m. Alcohol sales in some locations were also put on pause, Scottsdale Police said. “Due to the larger than usual crowds, alcohol sales were stopped at certain locations by SPD to encourage people to move to open areas on the course,” Scottsdale PD explained. Scottsdale Police say by not allowing more fans into the event, people will begin to move around or exit to make room for others. “This has been done in previous years Keep Reading

73 dead in stampede at Philippine game show

2/4/24 An official probe has been ordered into the cause of a stampede that broke out at a Philippines stadium today, killing 73 people and injuring more than 300 in a crush to attend a popular game show that was giving away cash and prizes. Some people had camped for days to get into the taping of the Wow-wow-wee variety show, and officials said they did not know what triggered the crush outside the gates of the stadium in the Manila suburb of Pasig. “We were hoping to get a chance to win money,” said housewife Esperanza Marasigan, desperately searching for her relatives in the mayhem. “We never thought this would turn out to be a nightmare.” Philippine Red Cross chief Richard Gordon said authorities had revised the death toll down to 73 from 88 after finding that some of the fatalities had been counted twice. Most of the 392 people injured were not in serious condition, and many had been treated and released, he added. President Gloria Arroyo ordered an official probe into the cause of the horrific dawn accident in eastern Manila outside the set of the show, carried by ABS-CBN television. Police said more than 10,000 people Keep Reading

Soccer Fan Stabbed at Levi’s Stadium Sues Santa Clara, 49ers

Paul Steinbach 2/7/24 A soccer fan who was stabbed at Levi’s Stadium last summer during the CONCACAF Gold Cup is suing the city of Santa Clara, Calif., and the San Francisco 49ers, alleging that there wasn’t proper security to prevent someone from bringing a knife into the venue As reported by The Mercury News in San Jose, a fight broke out in the stands during the July 2 match between Mexico and Qatar, and the plaintiff, Emmanuel Diaz Leal Soto, was stabbed near the upper collarbone, police said at the time. A 29-year-old man was arrested several days later at his Sacramento home on suspicion of attempted murder. In the lawsuit, Soto argues that the game was “high profile,” between two known rivals and that it wasn’t staffed with security accordingly, Grace Hase of The Mercury News reported. He argued that his injuries could have been prevented “through reasonable measures,” such as ejecting people “exhibiting drunk or disorderly conduct, throwing or launching objects at other persons, or those persons exhibiting violent conduct/behavior.” “During the game, fans of both Mexico and Qatar repeatedly taunted and yelled at one another,” the lawsuit said, as reported by The Mercury News. “Despite the tensions Keep Reading

Man Faces Years in Prison for Flying Drone Over AFC Championship Game

Paul Steinbach, 2/4/24 A Pennsylvania man is facing felony federal charges and years in federal prison in connection with flying a drone over Baltimore’s M&T Bank Stadium during the AFC Championship Game on Jan. 28. As reported by Baltimore CBS affiliate WJZ, Matthew Herbert, 44, from Chadds Ford, Pa., is being charged for illegally operating the drone, which caused a delay during the playoff game between the Baltimore Ravens and the Kansas City Chiefs. “Illegally operating drones poses a significant security risk that will lead to federal charges,” said United States attorney Erek Barron, “Temporary flight restrictions are always in place during large sporting events.” “Operating a drone requires users to act responsibly and educate themselves on when and how to use them safely,” said acting special agent in charge Joseph Rothrock of the FBI’s Baltimore Field Office. “The FBI would like to remind the public of the potential dangers of operating a drone in violation of federal laws and regulations.  The reckless operation of a UAS [unmanned aircraft system] in the vicinity of a large crowd can be dangerous to the public, as well as interfere with other law enforcement and security operations.” According to the affidavit filed in Keep Reading

SoFi Crowd Control Worker Sues Rams Over Brain Bleed Suffered During Brawl

SoFi Crowd Control Worker Sues Rams Over Brain Bleed Suffered During Brawl Andy Berg Dec 15, 2023 A 71-year-old crowd control worker at SoFi Stadium is suing the Los Angeles Rams  over a brain bleed he suffered during a brawl that transpired during a Dec. 8 Thursday Night Football game. According to the Los Angeles Times, Robert Leahey was working for a company that provides crowd control services that does not “raise to the expertise of more formal security services.” Leahey was diagnosed with “severe and catastrophic brain injuries, including a subdural hematoma with brain bleeding” and was hospitalized. APEX Security Group, which is listed as a defendant along with the Rams and two companies that “owned, controlled, operated and/or maintained SoFi Stadium,” supplied the security guards who responded to the fight, the lawsuit reads. Leahey was attempting to assist with controlling the brawl by making notes of those responsible for the fight. However, APEX security guards pushed Leahey out of the way, the suit alleges. Leahey fell down the stairs, and hit his head on the concrete several times. Security guards helped him up but he had trouble staying on his feet, experiencing “neurological issues.” Shortly thereafter someone threw a metal beer can Keep Reading

HS Football Game Evacuated Due to Shooting Near Stadium

Andy Berg, 11/3/23- Athletic Business No injuries were reported after a high school football stadium in Lake Charles, La., was evacuated in the fourth quarter of a game between Lake Charles College Prep and Kinder. KPLC 7 reported that police asked fans to leave the stadium as a precaution, and an announcement was made over the speakers in the stadium asking that fans evacuate. Lake Charles police are now investigating the shooting, which took place near Cougar Stadium in the 1600 block of Second Street. Police could not confirm whether anyone was injured or if anyone is in custody. No injuries were reported in relation to the evacuation of the stadium. At the time of the shooting Kinder led LCCP 21-12, but out of precaution, the game did not conclude on Thursday night. With the game being too close to determine an official outcome, the game will be resumed at a later date, but due to Hamilton Christian hosting Elton at Cougar Stadium on Friday night, Saturday is reportedly the likely date for when the game will resume. https://www.athleticbusiness.com/operations/safety-security/article/15637859/hs-football-game-evacuated-due-to-shooting-near-stadium?utm_source=Newsletter&utm_medium=email&utm_campaign=ATHLCD231103002&utm_term=&oly_enc_id=0795F0391467A9T

Belgian police shoot dead suspected extremist accused of killing 2 Swedes in Brussels

Updated October 17, 20233:24 AM ET By The Associated Press Sylvain Plazy/AP BRUSSELS — Police in Belgium on Tuesday shot a suspected Tunisian extremist accused of killing two Swedish soccer fans in a brazen shooting on a Brussels street before disappearing into the night. Hours after a manhunt began in the Belgian capital, Interior Minister Annelies Verlinden told broadcaster VRT: “We have the good news that we found the individual.” She said that the weapon believed to have been used in the shooting was recovered. Amateur videos posted on social media of Monday’s attack showed a man wearing an orange fluorescent vest pull up on a scooter, take out a large weapon and open fire on passersby before chasing them into a building to gun them down. “Last night, three people left for what was supposed to be a wonderful soccer party. Two of them lost their lives in a brutal terrorist attack,” Prime Minister Alexander De Croo said at a news conference just before dawn. “Their lives were cut short in full flight, cut down by extreme brutality.” De Croo said his thoughts were with the victims’ families and that he had sent his condolences to the Swedish prime Keep Reading

Shootings at Youth Football Games Leave Kids in Crossfire

Andy Berg, October 11, 2023 Panic and chaos ensued at a youth football game Sunday after gunfire erupted at Thornridge HIgh School in Chicago’s south suburbs. The third quarter of a game between the Dolton Bears and the South Holland Jets when a man opened fire. “The first thing that came to our mind was to tell the children to get down, you know, get covered,” parent Dedric Scales told CBS. Witnesses say as many as 10 shots were fired around 2:45 when a man affiliated with the South Holland Jets had an altercation with a parent. The man, who was seen shooting aimlessly into the air, was quickly apprehended. Even though Dolton Police managed to get everything under control at the scene and no injuries were reported, the damage was already done. This is the second shooting in two weeks to happen at youth football game in the Chicago area. Last week a man was shot at Mandrake Park during a Chicago Hellcats game. But this type of gun violence isn’t just happening in Chicago. According to CBS 4, a 30-year-old St. Louis man was shot multiple times during a youth football practice on Tuesday. The St. Louis Metropolitan Police Department responded Keep Reading

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